Principal Systems Engineer

Job Description:

We are looking for a highly motivated individual to join our Production Services/SRE Team supporting the Asset Management Technology - Cloud Platform solutions. You will provide level 2 application support and work closely with multiple business unit within Fidelity. The position requires a deep understanding of application and infrastructure support and familiarity with supporting cloud computing environments. We build reliability into our ecosystem by applying best practices in Resiliency Engineering, Automation, Observability & Chaos Testing.

The Expertise You Have and The Skills You Bring

• 8+ years of experience in systems and platform operations and technology management

• Proficient in Cloud computing, VMs, Windows, Linux, Azure and AWS

• Experience in creating and managing production scale Kubernetes clusters. Create and deploy Kubernetes clusters on different cloud environments, especially in AWS EKS

• Strong understanding of networking and infrastructure architecture

• Strong Python scripting skills preferred

• Exposure to On-Prem and Public Cloud as well as hands on experience working with public cloud (AWS/Azure/GCP)

• Proficient with analytics and monitoring tools such as Grafana, Datadog

• Experience supporting 24/7, continuous availability production and managed environments.

• Solid understanding of software architecture to help empower software developers and engineers to build platforms with greater resiliency and fault tolerance in mind.

• SRE (Site Reliability Engineering) principles a plus – resiliency, observability, and governance gating

• Experience with continuous integration tools, such as Jenkins

• Knowledge of best practices for IT operations in an always-on, always-available service model

• Great communication, collaboration, and interpersonal skills

• Expertise with Agile (Scrum, Kanban) delivery and system design, development, test and operational automation

• Ability to work across teams to continuously analyze system performance in production, troubleshoot consumer reported issues, and proactively identify areas in need of optimization.

• An ability to lead change in a creative and collaborative manner with business and technical partners.

The Team

As a member of the Site Reliability Engineering & Production Services team, you will work with other technology professionals to support Asset Management Technology - Cloud Platform solutions. The team comes from diverse technical backgrounds, and the responsibilities provide the opportunity for a variety of challenges. Ideal candidates will have a background in either software engineering or systems engineering with a desire to learn the other or previous experience as an SRE. We are looking for a Systems Thinking, SRE Engineer who has helped teams scale through production insights, operational automation, developer guidance, real-time metrics, automation.

Certifications:

Category:

Information Technology

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.