Senior Manager, IT - Enterprise Cloud Architecture

ABOUT ADVANCED ENERGY                   

Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes. AE’s power solutions enable customer innovation in complex applications for a wide range of industries including semiconductor equipment, industrial, manufacturing, telecommunications, data center computing and healthcare. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, Colorado.

 

WHY BE A PART OF ADVANCED ENERGY?
Some people say it’s like working in the best of two worlds. We operate like an agile, growing, small company – you can see your work make a difference to the company every day. Things move quickly and you can see and feel it. At the same time, we’re a global company founded in 1981 and have been publicly traded for more than 28 years. We have a strong cash position, deep trust and partnership with leading customers, a global best-in-class operations capability, and a proven leadership team. We have a track record and resources to make things happen both organically and inorganically. Being part of a nimble company with a solid foundation attracts team members that are capable, driven and like a challenge. Our employees collaborate and know how to have fun inventing, working, building and winning together. At our core, we are Advanced Energy – powering the future, together.
 

 

POSITION SUMMARY:                                  

Advanced Energy is on the lookout for a seasoned professional with a proven track record in IT Infrastructure Leadership, specializing in Cloud Data Center Management, Global Site Server Services, and Tier 3 Technical Support. This pivotal role involves leading a global team dedicated to delivering comprehensive support for both hardware and software server services within our cloud data centers. The ideal candidate will not only oversee the management of team and staff performance but will also be instrumental in driving continuous process enhancements.

 

RESPONSIBILITIES:

• Collaborate closely with the Global Head of IT Infrastructure to architect, develop, and maintain robust cloud architecture solutions.
• Oversee and enhance the performance of diverse teams of IT professionals.
• Guarantee the effective and streamlined operation of daily cloud data center activities.
• Serve as the go-to expert for all facets of data center operations.
• Meet and exceed all operational KPIs and performance metrics.
• Foster a culture of continuous improvement, technological innovation, and process automation within the team.
• Lead the management of significant operational events, including system outages, and act as the primary coordinator during such incidents.
• Optimize data center workflows and throughput to ensure peak operational efficiency.
• Champion service excellence, consistently seeking ways to elevate the quality and scope of our offerings.

 

WORK ENVIRONMENT:

• Based in the vibrant cities of Fort Collins or Denver, Colorado.
• Operates within a dynamic office setting.

 

QUALIFICATIONS:

• Extensive expertise in change management, problem resolution, and incident management.
• Proficiency in security protocols and safeguarding customer data.
• Exceptional communication abilities, capable of engaging presentations, open discussions, and effective team mentorship.
• Fluent in English, both verbally and in writing.
• Financial acumen, particularly in annual budgeting, capital expenditure (Capex), and operational expenditure (Opex).
• Strong project management capabilities.
• In-depth understanding of Server Operations MEP Infrastructure, including power systems, cooling technologies, and facilities management.
• Comprehensive knowledge of data center operations, process optimization, and continuous improvement methodologies.
• Experience in implementing data center safety and security protocols.
• Proficient in data center server/VM capacity planning.
• Certification in ITIL Foundation.
• Linux certification and/or administration experience (e.g., RHCSA/RHCE, LPIC, Linux+).
• Leadership experience in managing Cloud Data Centers, including platforms like Microsoft Azure, Google Cloud, and Amazon Web Services.

 

EXPERIENCE:                                              

• • A minimum of 5 years in people management, with direct oversight of team performance.
  • At least 10 years of experience in Data Center support, with a minimum of 7 years in cloud-based enviro