Quality Evaluation Manager

Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

MGB Orthopaedics

 

Job Summary

Summary

Responsible for overseeing the assessment and improvement of healthcare quality standards and outcomes. This position involves managing quality evaluation processes, analyzing performance data, and implementing strategies to enhance patient care, safety, and operational efficiency, ensuring that the facility adheres to regulatory requirements, accreditation standards, and leading practices while fostering a culture of continuous improvement.

Essential Functions

-Leads the development, implementation, and management of quality evaluation programs to assess the performance of clinical and operational processes.

-Analyzes healthcare data, including patient outcomes, safety incidents, and compliance with quality standards, to identify trends and areas for improvement. Monitors key performance indicators and benchmarks to evaluate the effectiveness of quality improvement initiatives and identify opportunities for enhancement.

-Develops and implements quality improvement initiatives aimed at enhancing patient care, safety, and overall facility performance. Collaborates with clinical and administrative leaders to integrate leading practices into daily operations and ensure adherence to quality standards.

-Ensures that the facility meets all regulatory requirements, accreditation standards, and industry guidelines related to healthcare quality and safety. Prepares for and leads quality evaluations, audits, and accreditation surveys, ensuring all documentation and processes are in compliance.

-Oversees the collection, analysis, and reporting of quality data to internal and external stakeholders, including leadership, regulatory agencies, and accreditation bodies. Prepares comprehensive reports for hospital leadership, regulatory agencies, and quality improvement committees.

-Works closely with the patient safety and risk management teams to identify and mitigate risks related to patient care and facility operations. Leads root cause analysis and failure mode and effects analysis to address quality and safety issues and prevent recurrence.

-Identifies and prioritize quality initiatives that align with the organization’s goals and drive measurable improvements in care delivery.

 

Qualifications

Education
Bachelor's Degree required.

Master's Degree preferred.

Can this role accept experience in lieu of a degree?
No

Experience
5-7 years experience in quality improvement, evaluation, or a related role, preferably within a healthcare setting required.

3-5 years leadership or supervisory experience required

Knowledge, Skills and Abilities
- In-depth Knowledge of healthcare regulations, accreditation standards, and quality improvement methodologies.
- Proficient analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to collaborate effectively with multidisciplinary teams.
- Detail-oriented with a focus on accuracy in data analysis and reporting.
- Proficient leadership, interpersonal, and communication skills.

 

Additional Job Details (if applicable)

 

Remote Type

Hybrid

 

Work Location

55 Fruit Street

 

Pay Range

$79,560.00 - $115,720.80/Annual

 

Grade

7

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an