Principal Technology Consultant - Mac Administrator

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

 

What you'll do
In your role as a Principal Mac Administrator, you will play a pivotal role in maintaining and enhancing SAP's internal Mac@SAP service. Using an advanced MDM technology stack, third-party products , and bespoke solutions, you will ensure the compliance and currency of our extensive fleet of over 40,000 Macs.

Your key responsibilities include:
Solution Design and Implementation: Design, plan, and deliver state-of-the-art solutions for SAP’s global Mac fleet, optimizing distribution methods and self-service policies. 
Technical Expertise: Act as a primary 3rd level specialist and support backbone, offering expertise in resolving complex, multi-team challenges related to various Mac technologies. Represent SAP in escalations with software vendors, providing expert guidance and resolutions. 
Leadership and Knowledge Sharing: As a senior team member, disseminate your technical knowledge, facilitating skill building across the organization. Regularly contribute to the continuous agile delivery process, ensuring quality and efficiency.
Community Engagement: Leverage your established reputation within the MacAdmin community by sharing knowledge through blog posts, open-source contributions, and other channels.

Are you ready to elevate your career with this exciting challenge? If so, this position is the perfect fit for you.

 

What you bring
Experience and Qualifications:

• Educational Background: A completed Bachelor’s degree or equivalent work experience. 
• Professional Experience: At least 8+ years of experience as a system administrator or in a similar role supporting Macs.
• MDM Proficiency: Demonstrated expertise in managing Macs with preferably with Jamf Pro and/or Microsoft Intune. 
• Communication Skills: Excellent proficiency in English, along with strong communication skills. 
• Automation Skills: Hands-on experience in automating tasks under macOS (e.g., Shell scripts, Python, Apple Script etc.).

Additionally, the following are advantageous:

• Certifications: Apple Certified Support Professional, Jamf Certified Admin/Expert
• Backend Experience: Knowledge of a Microsoft-based backend environment (Microsoft Entra ID). 
• Technical Understanding: A solid grasp of system administration, network administration, and security best practices specific to Apple devices. 
• Development Background: Experience with agile development, CI/CD and object-oriented programming (e.g. Swift / Objective-C)
• Innovative Mindset: A willingness to think outside the box to deliver a top-tier user experience for our users.

 

Meet your team 

The Mac CoE’s purpose is to help the world run Macs better and improve SAP’s Mac user’s lives.

We are a responsible for one of the top Apple at Work programs globally: https://www.apple.com/business/success-stories/tech/sap/. Currently we have over 35.000 employees that have chosen a Mac at SAP.

​

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or pl