Senior Manager, National Accounts Manufactured Housing (remote home office in Knoxville, TN)

Position Summary

Reporting Location:
Remote in Knoxville, Tennessee (with 3 days per week in office at the client site required)

Reports To:
Director Strategic Accounts - Digital Appliance Division – Builder Sales

Making the future is everyday life at Samsung. We’re seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset – better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.

Role and Responsibilities

The Senior Manager, National Accounts Manufactured Housing role will be responsible for managing and optimizing all operational aspects of the sales process for a new business segment within the Digital Appliance (DA) business unit under the Builder Strategic Sales division. The role will oversee the execution of all of Samsung’s Manufactured Housing segments business. This role will command a strong depth in forecasting for the channel along with deep interaction across our Field Sales Network. The position will lead the channel and be responsible for teaching and communicating the strengths of the manufactured housing segment internally and externally to multiple audiences. The role will work cross functionally with our sales Account Managers across the country with manufacturing home sites within their territories. It is mandatory that this role be in the Knoxville marketplace.  

Key Roles and Responsibilities:

• Achieve current annual sales targets while positioning the segment for smooth execution and growth

• Enable the Manufactured Housing business segment with knowledge about the Samsung home appliance brand, value proposition, performance, and features of Samsung products and services

• Review products and packages with new manufactured housing sites and manufacturing locations

• Develop and utilize in-depth knowledge and expertise with regard to all new manufactured housing customers

• Execute regular meetings with assigned customer base, outside sales teams, and schedule appointments with manufacturing and site built locations

• In-depth forecast and pipeline analysis created and communicated cross functionally

• Product and training maintenance of varied manufactured housing showroom locations

• Provide segment related competitive market intelligence

• Analyze sales data and metrics to identify opportunities for improvement

• Implement new sales processes, tools, and technologies to optimize productivity and pipeline management

• Develop sales forecasts based on pipeline analysis

• Create and track KPIs (key performance indicators)

• Liaise between sales, marketing and logistics to ensure alignment

Skills and Qualifications

• A Bachelor’s degree in business, marketing or related field and progressive sales career experience working with the home building industry, preferably in the home appliance industry required

• A minimum of 8+ years of relatable experience in sales, operations, or a related analytics role

• Up to 30% travel required (factory locations, HQ visits, etc.)

• Must be willing to report in to client site in Knoxville, Tennessee 3 days per week

• Strong data analysis and reporting skills

• Excellent communication and presentation skills (this role will present to Senior leadership at least once per month)

• Ability to manage multiple projects simultaneously

• Attention to detail and process-oriented

• History of exceeding challenging sales quotas and overcoming obstacles

• Known to be a thought leader within a high-performing sales team

• 75% of time in-office activities (face-to-face with trade customer), 25% in the home office conducting sales administration activities

• Ability to build and cultivate strong relationships internally and externally

• Possesses solid time management and organizational skills

• Excels in multi-tasking, responsiveness, attention to detail, and follow-up

• Possesses strong business negotiation experience

• Self-motivated with the ability to perform job requirements independently

• Advanced Microsoft Excel, Word, and PowerPoint skills

• Participates in regional or national segment trade shows<