Lead Recreation Worker - Engelwood Neighborhood Center
City of OrlandoAbout the role
Job Posting End Date - Applications will no longer be accepted starting
12-31-2025Job Summary
If you experience technical issues submitting your application, please reach out to City of Orlando Human Resources at jobs@orlando.gov or 407-246-2062.
Salary:
$15.00 Hourly
THIS IS A PART-TIME POSITION WITH NO GUARANTEE OF A CERTAIN NUMBER OF HOURS AND NO BENEFITS. WORKING ON A TEMP/SEASONAL CONTRACT WHICH CAN BE RENEWED ANNUALLY BASED ON PERFORMANCE AND BUSINESS NEED.
Who We Are
Orlando, The City Beautiful
For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city.
This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise.
Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential.
Come be part of our community with the City of Orlando.
NATURE OF WORK:
· Assist the Center Manager in the delivery of excellent customer services for a Recreation facility to ensure objectives are met.
· Support the planning, implementation, and supervision of academic, enrichment, and athletic programming under the direction of the FPR and/or Recreation Center Manager as needed.
· Lead and/or supervise a variety of educational and athletic activities while ensuring the safety and well-being of participants, staff, and visitors.
· Assist with daily center operations, including opening and closing procedures and completion of administrative paperwork.
· Perform cash handling duties, including processing payments, maintaining accurate records, and following established financial procedures.
· Process activity enrollments and registrations, including verifying eligibility, collecting fees, and maintaining accurate participant records. Process and manage weight room memberships, including registrations, renewals, compliance with facility policies, and patron orientation as required.
· Provide rental support by ensuring rooms and facilities are properly prepared prior to events, including setup and readiness. Answer renter questions and provide clear direction regarding facility use, policies, and procedures. Support event rentals by assisting with scheduling, setup, breakdown, and on-site coordination to ensure successful facility use.
· Answer incoming telephone calls in a professional and courteous manner and direct inquiries appropriately. Provide courteous and professional assistance to patrons at the Front Desk, including answering inquiries, processing program registrations, memberships, and activity enrollments, and directing visitors.
· Maintain continuous coverage of the Front Desk, providing customer service, monitoring facility access, and assisting patrons as needed.
· Prepare and maintain accurate staff timesheets in accordance with established payroll procedures and deadlines.
· Complete administrative work and special assignments as directed by the Center Manager.
· Demonstrate strong organizational skills and attention to detail when maintaining records, schedules, and reports.
· Exercise sound judgment, problem-solving skills, and initiative when addressing operational or patron-related issues.
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