Sr. Manager, Professional Services

We are seeking a dynamic and experienced Senior Manager to lead a high-performing team of Technical Integration Consultants and Developers. This role is responsible for delivering complex, enterprise-grade integrations for ONESOURCE Global Trade and Legal Tracker solutions across a global client base. The ideal candidate will bring strong leadership, technical expertise, and a passion for driving operational excellence in integration delivery.

About the Role

In this opportunity for the Senior Manager role you will:

• Lead, mentor, and develop a global team of integration consultants and developers.
• Oversee the end-to-end delivery of technical integrations, ensuring high quality, on-time execution, and client satisfaction.
• Collaborate with cross-functional teams including Product, Engineering, Customer Success, and Sales to align integration strategies with business goals.
• Drive continuous improvement in integration methodologies, tools, and best practices.
• Manage resource planning, project prioritization, and workload balancing across the team.
• Serve as an escalation point for complex integration challenges and client issues.
• Ensure compliance with data security, privacy, and regulatory requirements in all integration work.
• Monitor and report on key performance indicators (KPIs) related to integration delivery and team performance.

About You

You're a fit for the Senior Manager role of if you have:

• Bachelor’s degree in Computer Science, Information Systems, or a related field (Master’s preferred).
• 8+ years of experience in technical integration, software development, or related roles.
• 3+ years of experience in a people management or leadership role.
• Proven experience delivering integrations for enterprise platforms such as ONESOURCE Global Trade and Legal Tracker (or similar legal operations platforms).
• Strong understanding of APIs, data mapping, middleware, and integration frameworks.
• Excellent communication, stakeholder management, and problem-solving skills.
• Experience working in a global, matrixed environment is a plus.

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What’s in it For You?

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits wit