General Manager, HELOC TPO

Company Description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Job Description

The Role:

We're hiring a General Manager to lead our newly created HELOC TPO (Third-Party Originations) business. We're looking for a visionary executive with an entrepreneurial mindset and a strong will-to-win who can own the operational and financial performance of the TPO business, including decisions on volume/margin tradeoffs, key proposed technology initiatives, and resource allocation. Reporting to the President of Achieve Lending, you'll be a change agent with the mandate to lead, innovate, and make a tangible impact in the mortgage industry through the distribution of our best-in-class HELOC offering.

Responsibilities:

• Strategy and Vision: Develop and execute the strategic plan for third-party loan origination channels to meet and exceed growth, profitability, and volume targets.
• Business Development and Partnership Management: Identify, evaluate, and onboard new third-party originators - for both a correspondent and wholesale channel - as well as develop partnerships with key mortgage intermediaries (POS, LOS vendors, etc). Create the playbook for our complete partner lifecycle, from contract negotiation and implementation to ongoing relationship management.
• Channel Optimization: Optimize the mix of third-party channels for volume and profitability. This includes staying updated on market trends and the competitive landscape to make informed decisions.
• Product and Technology Initiatives: Work closely with technology, product, and engineering teams to ensure seamless integration of the brokers’ and correspondents' systems with the AHL platform via APIs or other methods.
• Performance and Reporting: Define, track, and report on key performance indicators (KPIs) for all third-party channels. Use data analytics to guide strategy, optimize performance, and forecast future growth.
• Risk and Compliance: Ensure all third-party origination activities comply with financial regulations and AHL risk management policies. Work with legal and compliance teams to manage contracts and oversight.
• Team Leadership: Lead a small, high-performing team focused on growing and supporting third-party partnerships, fostering a culture of accountability and results.
• Cross-functional Collaboration: Collaborate with internal partners in our business development, capital markets,  finance, and operations teams to align goals and ensure seamless execution of strategies.

Key Skills & Competencies:

• Strategic thinking: Defines a clear, forward-looking vision and operational plan for the business; balances innovation and discipline to drive profitable growth
• Collaborative leadership: Partners effectively across marketing, sales, operations, compliance, credit risk, finance, and technology to achieve strategic outcomes
• Data-driven critical thinking: Analyzes data, identifies challenges, makes informed decisions, and develops effective solutions to business obstacles
• Results-obsessed & member-centric: Drives continuous improvement of the lender/broker experience, leveraging deep understanding of lender/broker needs
• Financial acumen & analytical prowess: Understand the key financial levers of the business to inform plans and daily activities
• Operational excellence: Manages the Profit & Loss (P&L) statement, optimizes budget allocation, controls expenditures, and identifies opportunities for growth
• Adaptability & unwavering resilience: Overcomes all internal & external obstacles
• Stellar interpersonal & negotiation skills: Expertly represents the organization in interactions with vendors, partners, investors, and senior stakeholders. Collaborates effectively with executive leadership

Qualifications

Requirements:

• Relevant Experience: 10+ years of mortgage TPO experience in roles o