Operations Analyst

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Business Overview

CVS Careside is a new and rapidly scaling business within CVS Health where the best-in-class population health capabilities across our Health Care Delivery organization are deployed to manage Medicare Advantage members delegated to our risk-bearing entity.  We are focused on ensuring our delegated members are receiving high-quality and cost-effective care.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Position Summary

The Operations Analyst will support Careside in facilitating data management, analysis, and reporting capabilities that inform day-to-day operations. Responsibilities include but are not limited to key areas outlined below:

• Provide critical support in the collection, processing, validation, and integration of data from disparate sources
• Regularly assess data quality, identify issues, and support resolution
• Assist with streamlining, optimizing, and automating data management and reporting processes
• Contribute to the development of internal dashboards that meet the needs of business and operational end users
• Assist with ad-hoc analysis; produce insights to support root cause analyses
• Support the development of product requirements that enable data collection, reporting, and analysis
• Refresh internal and client-facing reporting; ensure final deliverables are complete and accurate

Required Qualifications

• Strong analytical and investigative skills; very detail oriented
• Intermediate-to-advanced knowledge of Microsoft Excel
• Ability to learn new technology and applications quickly
• Well organized and able to adapt to changing priorities and tasks
• Self-starter and able to work independently
• Strong interpersonal communication skills
   

Preferred Qualifications

• Experience with Tableau Desktop and/or Tableau Prep
• Experience writing SQL
• Healthcare related experience
• Experience translating business questions into thoughtful data analysis and/or visualization

Education

High School Diploma or GED Required

Bachelor’s degree or equivalent years of experience

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$43,888.00 - $93,574.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs