Job Description Summary

Department - Information Technology

Job Description

Job Type: Classified

Job Classification: 5451 - Business Systems Analyst I

Salary Grade: 12

Pay Range

Hiring Range: $56,846 - $68,203 Annually 

Pay Range: $56,846- $79,580 Annually

Range Explanation: 

• Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

• Pay Range is the entire compensation range for the position.

Pima County Information Technology Department (ITD) is seeking a Business Systems Analyst I (BSA) to be a member of our Pima1 Enterprise Resource Planning and join a team of BSAs supporting efforts of a multitude of different Pima County Departments. This role involves close cooperation and coordination across the entire ITD, with a particular focus on providing technical service to a range of Pima County departments.

The successful candidate will be:

• Self-motivated

• Thorough, with attention to detail

• Enthusiastic

• Always learning

• Able to work effectively with technical specialists, business specialists, and customers

ITD offers an opportunity to utilize your skills, grow new ones, work in a team environment, and advance your career. You bring energy, enthusiasm, professionalism and a desire to get better every day, as well as to make a difference in your community by supporting the mission of Pima County government.

In applying for this position, pay particular attention to the description that follows and to the preferred qualifications at the end of this posting, addressing each qualification in your application.

This position is on site with the possibility of part-time Telecommuting or a 9-80 work schedule after 6 months of initial probation.

This is an in-office position located in Tucson, AZ, and cannot be remote.

Essential Functions

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Engages with Pima County department or elected official Subject Matter Experts (SMEs) to gain understanding of how the entity operates to deliver on its mission;

• Researches and documents the technical tools (hardware and software) that enable business operations for departments and/or elected officials;

• Identifies and documents areas of operational improvement that can be gained via changes in technology;

• Communicates proposed changes in technology to technical teams and/or third-party vendors for design, development and deployment via requirements definition documents, work items in a work management tool, visual representations, and oral presentations;

• Coordinates requirements definition and business case for change with department and/or elected official SMEs;

• Provides status updates to leadership in oral and written form;

• Executes project management techniques (Agile, Waterfall, etc.) to ensure efficient and effective delivery of technical solutions;

• Effectively negotiates for viable solutions to technical, process and priority conflict resolution;

• Serves as a team member to deliver technical solutions on larger projects and/or for multiple departments.

Minimum Qualifications:

High School diploma or equivalent AND two (2) years of experience in either computer hardware or software support, business analysis or data analysis.
 

(Relevant education from an accredited college or university may be substituted.)
 

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. 

Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

• Experience in information technology supporting and admini