Digital Content Producer (Web Governance & QA) - Chicago, IL

Job Description

Digital Content Producer (Web Governance & QA) - Chicago, IL

What you will be doing
We're looking for a Digital Content Producer (Web Governance & QA) who takes pride in clean builds and zero-defect publishes. Reporting to the Senior Manager, Global Brand, you'll enforce component-library usage and design/brand governance, manage pre-publish QA and post-publish checks, and keep redirects and deactivations tidy so our information architecture stays healthy. You'll work across a global, multi-language Optimizely stack at scale (~500 pages, 4 languages, ~75 components) and help maintain a steady two-speed cadence with clear quality gates. This is a full-time, in-person role at our Global Headquarters in downtown Chicago, IL.

On any given week, you'll validate links and metadata, check alt text and headings for WCAG 2.2 AA alignment, and partner with stakeholders to resolve issues quickly. You'll coordinate TransPerfect handoffs and spot checks, liaise with IR to ensure timely Q4 updates for regulated content, and respect approval workflows—including legal/compliance for specific markets (e.g., China). When work exceeds content/config scope, you'll package perfect repro steps and escalate code-level items to Global Technology team (GT)/delivery partners.

If you love checklists, pattern discipline, and the feeling of catching issues before they ship, this is your lane. Bring a calm, organized approach, strong communication, and a bias to pattern over bespoke.

How you'll perform the role

• Enforce component-first patterns; keep content aligned to design/brand governance and CMS standards
• Run pre-publish QA (links, metadata, alt text, basic a11y) and post-publish spot checks; track fixes via the SLA board
• Manage redirects, deactivations, and orphan-page cleanup; maintain tidy internal linking
• Coordinate TransPerfect translation handoffs and glossary/term-base adherence; liaise with IR to ensure timely Q4 updates for regulated content
• Respect approval workflows (incl. China legal/compliance) before publish; escalate any code-level a11y/performance issues to GT
• Hold scope boundaries: exclude personalization, A/B testing, platform-led lead gen

What you will bring to the team

• 3–5+ years web/content production with hands-on QA in Optimizely or similar CMS
• Bachelor's degree or equivalent experience
• Working knowledge of WCAG 2.2 AA, cross-browser/device checks (e.g., BrowserStack), and link/media hygiene; comfort with aXe/WAVE and broken-link tools
• Organized, detail-focused, steady under shifting priorities; strong stakeholder communication and ticket hygiene (JIRA-style)
• Commitment to integrity, safety, inclusion, and quality

Before applying for an exempt, non-exempt or hourly job opportunity, you are expected to initiate a discussion and share your intentions with your supervisor.  * If you’ve been in your current position for more than 18 months, supervisor approval is not required.  * If you’ve been in your current position for less than 18 months, verbal supervisor approval is required.  
​Hiring Manager-  Matthew Cole    ​
Recruiter-  Karen Kremer

 

City

Chicago

State

IL - Illinois

Location Country

United States

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

The pay range for this position is expected to be between: