Ophthalmic Technician - East Portland (21065)

Job DetailsJob Location: East Portland - Portland, OR 97216Education Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Health CareSummary

Perform the full spectrum of technician responsibilities, working in collaboration with coworkers and the physician.  Provide technical skills and assistance in the evaluation of patients’ ocular system.  Perform diagnostic tests.  Provide patient education and respond to questions from the patient and/or patient’s family. Perform work with a focus on effective communication with the patient, coworkers and the physician.  Demonstrate cooperation with coworkers while striving to ensure the highest level of patient care and “customer service,” representing EHN in a professional manner at all times.

 

Supervisory Responsibilities

This position does not have supervisory responsibility but will provide guidance to employees and/or assist with orientation and training of new employees of the work group.

 

Primary Duties and Responsibilities


Communicate with patients in a professional and courteous manner; introduce self and explain role to the patient and/or the patient’s family; acquaint patient with clinic procedures, and inform the patient of the purpose of all tests to be performed and how the patient may be affected during those tests.
Obtain medical and family histories, including ocular and systemic history and chief complaint and HPI
Prepare patients for examinations.
Perform diagnostic tests that help ensure the accurate diagnosis and treatment of a diseased eye.
Take anatomical and functional ocular measurements of the eye and surrounding tissue.
Test ocular functions, including visual acuity and visual fields; perform refractions as directed by physician.
Ensure work area and exam rooms are clean, orderly and properly prepped for patients.
May scribe as required by provider.
Reviews patient chart to ensure completeness and accuracy for as required by medical standards and by government regulation.
Clean and maintain equipment and instrumentation in good working condition; perform minor repairs and adjustments as needed.
Ensure that services and products are appropriate for meeting patient needs and work is performed in an efficient, timely and accurate manner.
Administer topical ophthalmic drops and ointment under the direction of a physician.
Assist with patient flow throughout the clinic.
Demonstrate team values through cooperation and consideration of coworkers; foster goodwill among coworkers by providing assistance when needed and sharing information that helps others do their jobs; interact with tact, courtesy and diplomacy.
Effectively communicate with patients, coworkers and doctors; share information appropriately and complete the communication circle with follow-up as needed; communicate in a positive, upbeat manner while refraining from complaining, gossiping, or engaging in conversations of a negative tone. 
Perform work in compliance with company policy, department procedures and regulatory requirements, including HIPAA and OSHA.


 

Level I


Demonstrated ability and/or proficiency in the following: OCT, Lensometry, visual acuity testing, pupil evaluation, EOMS, ACT/NPC/NPA, gross confrontational field testing, Amsler Grid, color vision, titmus, basic contact lens knowledge-movement, condition (as required), visual field testing-Humphrey and/or Goldman (as required and/or as assigned to Special Testing Technician)


Level II


Proficiency in Level I duties and responsibilities.
Take and record vital signs including pulse and blood pressure.
Basic pharmacology knowledge and refilling medications through EHR or by phone
Manage Inbox tasks and Patient Portal messages
Perform applanation tonometry and angle checking
Confidence in at least two Basic Procedures: OCT, topography, Schirmer testing, manual keratometry, basic contact lens evaluations, autoclave, HVF, GVF, prepping patients for injection, or setting up a B-scan/laser for a provider.


Level III


Proficiency in Levels I & II duties and responsibilities.
Current Ophthalmic Technician Certification (COT)
Submit complex medication refills and maintain broad pharmacology knowledge.
Review and confirm prior authorizations.
Grasp of general triage concepts.
Proficiency in at least one subspecialty
Ability to float to any subspecialty
Confident in at least four Basic Procedures: OCT, topography, Schirmer testing, manual keratometry, basic contact lens evaluations, autoclave, HVF, GVF, prepping patients for injection, or setting up a B-scan/laser for a provider.
Confident in at least two Advanced Procedures: Fundus photography, flourescein angiography, retinoscopy, immersion A-scan, pentacam, IOL Master/Lenstar, setting up pneumatic/cryo, or assisting for minor surgery.


Level IV


Proficiency in Levels I-III duties and responsibilities.
Proficiency in at least two