Front Desk Student Assistant

The Learning Commons is the campus resource for learning support. They offer peer-led learning support for a variety of courses through Supplemental Instruction, Tutoring, and Writing Centers along with resources, strategies, and workshops to help students reach their academic goals. Please visit the Learning Commons website for more information about the center: https://www.csustan.edu/learning-commons.

Duties include but are not limited to:

• Greets guests and route to the appropriate department/staff.
• Assist with filing and tracking using paper and electronic systems Assist with running errands to other buildings/departments.
• Assist with data entry. Assist with answering phones, emails and routing inquires to the appropriate staff in a professional manner.
• Assists with referring students to other campus and community resources. Assist with logistics for meetings, outreach and events.
• Assists with development of marketing materials and social media connections.
• Communicates and works with teams to complete projects.
• Assist students in scheduling appointments and responding to inquires using our learning center management platform, StanTutor.
• Monitor and assist with any questions asked. Other duties as assigned.
• Other duties as assigned.

• Demonstrates ability to welcome and connect students with services and staff.
• Demonstrates ability to work on a team.
• Demonstrates responsibility and dependability with strong organizational skills.
• Demonstrates ability to work independently with numerous interruptions.
• Demonstrates ability to maintain confidentiality.
• Demonstrates excellent interpersonal and communication skills.
• Demonstrate excellent problem-solving and critical thinking skills.
• Demonstrates ability to work 10-20 hours per week.
• Demonstrates ability to follow directions.
• Demonstrates ability to work with a diverse population.
• Demonstrates working knowledge of Microsoft Office programs.
• Demonstrates ability to market, promote and encourage use of services.
• Be able to work remotely from home and have reliable internet (if needed).

• Undergraduate students must be registered/enrolled in a minimum of six (6) Fall/Spring units.
• Post-baccalaureate students in a graduate program must be registered in a minimum of four (4) Fall/Spring units.
• Student coordinator appointments are based on experience in the position, generally a year or more of work experience in the front desk position.