Clinical Resource Nurse

The ChartSpan Clinical Resource Nurse plays a vital role in Chartspans clinical operations serving as a key resource for clinical expertise, staff education, and patient care coordination.   Through 

Clinical Expertise and Patient Care

• Serve as a resource for complex patient care situations, providing advanced clinical knowledge and guidance to clinical and non-clinical staff.
• Assist in assessing, planning, implementing, and evaluating patient care protocols to ensure it meets the highest standards across the clinical departments.
• Support clinical staff in decision-making and problem-solving related to patient care.
• Provide direct patient care when necessary, particularly in cases requiring advanced expertise.

 Staff Education and Training

• Develop and deliver ongoing education programs for nursing and non-nursing staff, ensuring they are updated on clinical best practices, new protocols, and procedures.
• Provide one-on-one coaching or mentorship to nurses/health coaches, especially new hires or those needing additional support.
• Organize and lead up-trainings
• Meet with supervisors  to discuss coachings
• Update Healthwise and CRS data

Quality Improvement and Best Practices

• Participate in or lead quality improvement initiatives aimed at enhancing patient care, safety, and clinical outcomes.
• Monitor compliance with clinical guidelines, policies, and procedures, ensuring that all staff adhere to established standards of care.
• Collaborate with other teams to develop and implement best practices in patient care.

Clinical Policy Development and Implementation

• Contribute to the development of clinical protocols, policies, and procedures to ensure they reflect current evidence-based practices.
• Assist with the implementation of new clinical policies and ensure all staff are properly trained and compliant.

 Mentorship and Leadership

• Act as a mentor or role model for clinical staff, fostering professional growth and development.
• Help to manage clinical workflows, prioritization of care, and efficient use of resources.
• Facilitate communication between nursing staff and other departments to enhance collaboration and patient outcomes.

Troubleshooting and Problem-Solving

• Serve as a point of contact for nursing staff when clinical issues or challenges arise, offering support and solutions in real time.
• Assist with clinical problem-solving, such as interpreting lab results, managing critical situations, or troubleshooting medical equipment.

Regulatory Compliance and Accreditation

• Lead HIPAA policies and protocols implementation
• Maintain triage team licensure tracking
• Support staff in understanding and complying with relevant regulations, providing guidance and corrective actions as needed.

Documentation and Record-Keeping

• Monitor and ensure accurate and timely documentation of patient care activities in compliance with organizational standards.
• Support clinical staff in maintaining thorough, up-to-date patient records and ensure compliance with documentation protocols.