Patient Care Associate| Emergency Department Observation

Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

The Opportunity: Patient Care Assistant – Emergency Department Observation Unit -Austen 1

Austen 1 is a specialized unit designed for efficient, ongoing medical treatment, assessment, and reassessment of patients before the appropriate decision can be made to either discharge or admit. Our emergency observation unit is a care area that is separate but adjacent to the main emergency department. Austen 1 is a 19-bed care area dedicated to patient care of emergency room patients who require more care but are expected to be discharged within 24 hours.

Schedule 

24 hours per week 
(2) 12-hour Rotating shifts
Mandatory alternating holiday and weekend schedule

$750 sign on bonus available

 

Job Summary

Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.

Does this position require Patient Care? Yes

Essential Functions
-Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested.
-Completes all documentation in the medical record as required.
-Interacts with patients and their families effectively.
-Helps patients with a number of basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them.
-Assist with helping patients turn and reposition themselves in bed as needed and help them move between the bed and a wheelchair if they use one.
-Listens to any health concerns patients may have and report those concerns to the nurses.

 

Qualifications

Education
High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred

Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred

Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred

Nursing Assistant [LNA - Massachusetts] - Massachusetts Board of Nursing preferred

Experience
Experience working in patient care/elder care 1-2 years preferred

Knowledge, Skills and Abilities
- Ability to understand and follow written and oral instructions.
- Knowledge of medical terminology.
- Strong patient/customer service skills.
- Ability to lift up to 35 pounds.
- Proficient computer skills to work efficiently with electronic medical records.

 

Additional Job Details (if applicable)

Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to providing our employees with a rewarding and fulfilling career.

Our culture is one of collaboration and innovation. We believe that by working together, we can achieve great things. We are also committed to providing our employees with a work-life balance that allows them to thrive both professionally and personally.

If you are looking for a challenging and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work.

Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for 2025-2026: Massachusetts General Hospital.

 

Remote Type

Onsite

 

Work Location

55 Fruit Street

 

Scheduled Weekly Hours

24

 

Employee Type

Regular

 

Work Shift

Rotating (United States of America)

 

Pay Range

$18.22 - $26.06/Hourly

 

Grade

3

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our