Guest Experience Associate

Location: White Bear Lake,Minnesota,United States

GUEST EXPERIENCE ASSOCIATE // EAGLE BROOK CHURCH

JOB OBJECTIVES

• Supports the Pastor of Guest Experience by creating welcoming and inviting experiences for attenders
• Assists with building and equipping volunteer teams to serve
• Prepares and maintains Guest Experience environments for weekend services
• Participates in Eagle Brook’s Pastoral Development Program, learning the skills and practices of pastoral ministry, leadership and spiritual development to thrive as a Guest Experience Association and potentially step into the role of Pastor
• Reports to the Pastor of Guest Experience

ESSENTIAL JOB FUNCTIONS 

• Recruits, onboards and develops core volunteers for Guest Experience
• Leads and develops volunteer leaders (Directors and Team Leads) by scheduling and facilitating training
• Serves as a spiritual influencer and encourager to volunteers
• Ensures environments are ready for the weekend
• Executes centrally designed ministry strategies
• Participates in pastoral development training for the purpose of becoming a licensed minister (pursuing a pastoral license is not required)
• Orders supplies and maintains inventory for Guest Experience environment

OTHER JOB FUNCTIONS 

• Manages beverage service requests
• Oversees bookstore merchandising
• Other duties as assigned

QUALIFICATIONS 

Minimum Qualifications

• Follower of Jesus and aligns with Eagle Brook Church’s nine core beliefs
• High school diploma or equivalent
• 1 year of ministry experience
• 1 year of experience as a volunteer in a ministry setting
• Strong evidence of a Christ-centered life
• Models growing in faith through Eagle Brook’s five values
• Excellent attention to detail and administrative skills

Preferred Qualifications

• Bachelor’s degree
• Ministry experience
• 1+ year(s) of experience as a ministry leader

JOB DETAILS 

• Location: White Bear Lake, MN 
• Status: Non-exempt/Hourly
• Fixed Pay Rate: $23.00
• Full/Part Time: Full Time
• Regular/Temporary: Regular
• Workdays: Saturday – Wednesday or Sunday – Thursday, depending on campus service schedule
• Work Hours: 8:00 am – 4:30 pm with evening hours for services, meetings and events (must be able to meet when volunteers are available or pastoral care is needed)
• Remote Eligible: may be eligible to work from home one day per week
• Ministry/Department: Campus Ministry
• Team: Guest Experience

WORK ENVIROMENT / PHYSICAL DEMANDS 

• Regular communicating with others to exchange information
• Occasional ascending or descending ladders, stairs, scaffolding, ramps, poles and the like
• Occasional assessing the accuracy, neatness and thoroughness of the work assigned
• Occasional moving about to accomplish tasks or moving from one worksite to another
• Occasional repeating motions that may include the wrists, hands and/or fingers
• Occasional sedentary work that primarily involves sitting/standing
• Occasional outdoor elements such as precipitation and wind
• Occasional noisy environments
• Occasional light work that includes adjusting or moving objects up to 20 pounds in all directions
  

BENEFITS

Eagle Brook Church’s benefit plan is designed to help you stay healthy, feel secure and maintain work/life balance. Offering a competitive benefits package is just one way we strive to provide our employees with a