Director, Case Management DAYS Tullahoma Harton Hospital

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Business Administration

Job Summary:

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Provides leadership for the coordination of services through the continuum of care and direction.

.

Hours of Position:

Day shift, 8a-5p, Monday - Friday.

The successful candidate will have 3-5 years of case management experience. Previous management experience is helpful as this person will supervise a staff of 8 employees. Ability to work well as part of a team, be collaborative, a problem solver, and excellent communicator are all preferred in the successful candidate.

KEY RESPONSIBILITIES
• Integrating the service into the organization’s primary functions
• Coordinating and integrating interdepartmental and intradepartmental services
• Developing and implementing policies and procedures that guide and support the provisions of services
• Recommending a sufficient number of qualified and competent persons to provide care, including treatment; ensures that the unit remains within the budget
• The determination of the qualifications and competence of department personnel who provide patient care services and who are not licensed independent practitioners
• Continuously assessing and improving the performance of care and services provided
• Maintaining quality control programs as appropriate
• Orienting and providing in-service training and continuing education of all persons in the department
• Recommending space and other resources needed by the department, and participating in the selection of sources for needed services not provided by the department or organization
• Establishing yearly goals and objectives for assigned units, reviewing each on a quarterly basis;
• Conducting unit conferences to clarify goals and objectives and evaluating progress towards achieving them
• Establishing par levels for all supplies needed on patient units, including maintaining communication with other departments; conducts periodic meetings with other departments to review and revise supply systems
• Interviewing and recommending hiring potential patient care services employees
• Identifying employee related problems; initiating and documenting appropriate performance management
• Promoting positive customer service
• Has authority to reprimand and to recommend termination of employee when appropriate
• Assumes advisory role to the In-house Supervisor in identifying and resolving clinically related situations or problems
• Together with appropriate charge nurse, completes written evaluation including initial, annual, and other performance reviews
• Ensures that required records for all Patient Care Services personnel assigned to unit (copies of professional licensure, CPT certificates, etc.) are current and filed in Education and Human Resources;
• Is responsible for establishing and maintaining yearly budget for all units assigned to his/her responsibility
• Interprets organization structure, policies, and procedures to staff, patients, visitors and other departmental personnel
• Investigates unusual occurrences and deter