Lab Supervisor, Pre-Analytical - 3rd Shift

Help us change lives

At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

This role will be performed during nights and/or weekend hours. The Supervisor, Specimen Processing - Off-shift is responsible for the day-to-day operations of the Specimen Processing Department; including, but not limited to, staffing, scheduling, timecard management, motivating, coaching, mentoring, and performance management. The Supervisor, Specimen Processing follows all Laboratory policies and procedures and maintains accurate data reporting practices to ensure consistent and diligent execution of Specimen Processing. This role supports the mission and vision of Exact Sciences Laboratories and shares the responsibility of ensuring the Specimen Processing department operates effectively. The functions of this position are performed under the guided direction of the Specimen Processing Manager or designee.

Location: 650 Forward Dr Madison WI

Shift: Tue - Fri 8p - 630a

Essential Duties

Include, but are not limited to, the following:

• Perform primary responsibilities listed below completely, timely and accurately:
  • Effectively lead and empower staff to meet quality and productivity goals set for the shift and department.
  • Manage daily shift operations; including but not limited to organizing efficient workflow, redirecting staff, maintaining adequate lab equipment and delegating tasks.
  • Organize and lead routine team meetings and 1 on 1 employee meetings.
  • Support and coach direct reports through career and professional development.
  • Monitor and provide feedback on employee performance metrics including, but not limited to, attendance, productivity and quality.
  • Prepare and conduct employee feedback and disciplinary action in accordance with Exact Sciences Laboratories policy, as needed.
  • Manage and maintain shift staffing levels in collaboration with the clinical laboratory management team.
  • Effectively interview and recruit employees that meet and exceed Exact Sciences core values.
  • Investigate and resolve test record and automation problems in accordance with policies and procedures to maintain expected sample turnaround time.
  • Perform root cause analysis when process deviations occur to identify the root cause of the deviation and recommend corrective and preventive actions as applicable.
  • Support and comply with the company’s Quality Management System policies and procedures.
  • Maintain documentation of problems and problem resolutions following Good Documentation Practices (GDP).
  • Work with leadership to develop department goals that align with organizational priorities.
  • Support operational initiatives including, but not limited to, quality and process improvements, SOP development, department inspections and audits.
  • Support and occasionally lead cross-functional initiatives across multiple departments.
  • Assist and support the Clinical Lab Training Department; including, but not limited to, reviewing department specific training materials, identifying additional training needs/resources, and providing cross-training, as needed.
  • Support all clinical laboratory operations, including bench work when needed.
  • Handle and dispose of all specimens following standard precautions and applicable safety policies.
  • General knowledge and understanding complying with regulations and safety.
  • Motivate and inspire employees to do their best work through coaching and leading by example.
  • Maintain morale and support employee engagement initiatives.
  • Communicate and manage change effectively.
• Meet performance and behavior expectations listed below:
  • Exemplify the core values of Integrity, Teamwork, Accountability, Quality, and Innovation at all times.
  • Self-motivation with a results-driven approach.
  • Empower and mentor employees to meet and exceed core value behaviors with vision and a commitment to building the best team.
  • Act with an inclusion mindset and model these behaviors for the organization.
  • Maintain regular and reliable attendance.
• Demonstrate the necessary skills and abilities:
  • Ability to work in a fast-paced team environment, adapt to changing workload and circumstances effectively and respond to new information quickly.
  • Strong critical thinking skills with the ability to make decisions in a fast-paced environment.