Sr. Specialist, Communication Operations (Hybrid - NJ or PA)

Job Description

The Senior Specialist, Communications Operations, is responsible for supporting the Human Health & Manufacturing Division communications team in activities that support our priorities to communicate key milestones to important stakeholder groups about our portfolio and pipeline of medicines and vaccines. The individual will report to the Director, Corporate Affairs CoE and will support the Human Health & Manufacturing Division global communications team on initiatives, projects, metrics reporting, tracking budgets, as well as updating and maintaining standard operating procedures (SOPs) to enable timely and accurate deliverables to stakeholders. 

This individual, as part of the Global Communications team will be an integral member of the team in enabling important workflows and ensuring execution of key initiatives and milestones. 

This individual is highly collaborative and works with various teams to ensure consistent communications messaging and materials across all business sectors. They also work with a sense of urgency, approach projects with a high level of diligence and detail and meet deadlines.

Location/Commute: 

• This role can be based in our headquarters site in Rahway, NJ or Upper Gwynedd, PA. 

• We offer a hybrid setup - combination of in-office (3 days) and remote/offsite (2 days) per week.

Scope of Work & Core Responsibilities  :   

• Manage and track budgets for department and aid teams in annual profit planning cycle

• Develop and maintain team sites created to store important documents that serve as resources for leaders and external-facing teams

• Aid in the development of core response documents (CRDs) on various initiatives related to our business and portfolio

• Develop, update and maintain standard operating procedures (SOPs) and other trackers for the Human Health and Manufacturing Division communications team

• Collaborate with teams to update metrics reports to capture high value work on a monthly basis

• Provide support for high visibility meetings and events that involve senior leaders

• Support teams with proofreading and formatting of important materials

• Support the implementation of change management strategies 

• Develop mechanisms to collect and analyze feedback from internal and external stakeholders

• Provide crisis and issues management support as needed 

• Stay informed of industry trends and actively provide market intelligence to the team 

• Work collaboratively with the Human Health & Manufacturing Division communications team to develop strategies in support of Ways of Working, onboarding new employees, and forums for sharing case studies and important new work across the team and with the markets.

Required Education:

• Bachelor's Degree required.

Required Qualifications :

• Minimum 3-5 years of communications experience  

• Knowledge and understanding of communications practices, tools and techniques  

• Strong interpersonal skills with the ability to work collaboratively  

• Advanced writing, editing and communications skills 

• Creative thinker and passionate about building culture  

• Proficient in Microsoft Office Suite or related software