Jobs and Careers

Director of Clinical Operations - Primary Care - (RN) Ambulatory

United Statesfull_timeVerifiedPosted 26 Jan 2026

💰 $50,000/yr($32,500/yr – $50,000/yr)

About the role

Nashville General Hospital is hiring an Director of Operations for Ambulatory for full-time Day! The Director of Clinical Operations will provide visionary leadership and strategic direction for the clinical and administrative functions of an ambulatory primary care and specialty clinics, including oversight of procedural areas such as endoscopy and cath lab. This executive role requires advanced leadership skills to manage and mentor Practice Managers and Nurse Managers, ensuring the delivery of superior patient care, optimizing clinic operations, and driving continuous improvement initiatives. The Director will also be responsible for high-level strategic planning, compliance, financial oversight, and fostering a culture of excellence and collaboration. As a Director, you will:

Key Responsibilities:

Leadership and Strategic Management:

Provide strategic leadership and direction to Practice Managers and Nurse Managers to ensure alignment with the clinic’s mission, vision, and goals.
Develop and implement long-term strategic plans to enhance clinic efficiency, patient care, and service offerings.
Foster a culture of innovation, collaboration, and excellence among all clinic staff.
Mentor and develop leadership skills within the management team, promoting professional growth and succession planning.

Clinical and Operational Oversight:

Oversee the daily clinical and administrative operations of the clinic, ensuring high standards of patient care and operational efficiency.
Implement and refine clinical protocols and procedures to enhance patient outcomes and streamline operations.
Ensure seamless integration and coordination of services across all clinic areas, including procedural areas like endoscopy and cath lab.
Conduct regular evaluations of clinical performance and operational workflows to identify and address areas for improvement.

Compliance and Quality Assurance:

Ensure compliance with all federal, state, and local healthcare regulations and accreditation standards.
Develop and implement comprehensive quality assurance programs to monitor and improve patient care quality and safety.
Lead and participate in regular audits, inspections, and risk assessments to ensure adherence to regulatory and accreditation requirements.
Utilize data analytics to drive quality improvement initiatives and enhance clinical outcomes.

Financial Management:

Develop, manage, and oversee the clinic’s budget, ensuring financial stability and growth.
Monitor financial performance, analyze budget variances, and implement corrective actions as needed.
Identify opportunities for cost savings and revenue enhancement without compromising patient care quality.
Oversee billing, coding, and reimbursement processes to ensure accuracy and efficiency.

Policy Review and Development:

Lead the review and development of clinical and administrative policies to ensure they are current, relevant, and effective.
Ensure that all staff are well-informed and trained on updated policies and procedures.
Develop policies to address emerging healthcare trends, regulatory changes, and best practices.

Community Engagement and Outreach:

Develop and implement comprehensive community outreach programs to increase patient volume and community awareness of clinic services.
Establish and maintain strategic relationships with local community organizations, stakeholders, and healthcare providers.
Organize and participate in health education workshops, wellness events, and community health initiatives.
Utilize various channels to promote clinic services and attract new patients.

Patient Relations and Advocacy:

Champion a patient-centered approach in all clinic activities, ensuring a positive and compassionate patient experience.
Address patient concerns, complaints, and feedback promptly and effectively.
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