Senior HR Onboarding Manager

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

Position Summary 
Leads and directs the HR Compliance Specialist (HRCS) team, ensuring adherence to employment regulations and documentation requirements including Form I-9, E-Verify, background checks, and drug screenings. Serves as a subject matter expert in HR compliance, overseeing onboarding file reviews, employment verification, and related practices. This role drives operational excellence, legal compliance, and a positive onboarding experience by streamlining processes, tracking key metrics, and fostering strong cross-functional collaboration. Plays a strategic role in identifying and implementing process improvements to enhance efficiency, consistency, and compliance across the onboarding function. This leader is customer-focused with the ability to quickly pivot and adapt to changing priorities. 
 

Salary Range: $100-130K

Location - This role is 100% Remote 

Duties and Responsibilities 

Team Leadership

• Lead, develop, and coach the HR Compliance Specialist team, including hiring, training, and performance management.

• Oversee onboarding documentation and employment verification processes to ensure accuracy and legal compliance (I‑9, E‑Verify, W‑4, background checks, drug testing, etc.).
• Serve as the primary escalation point for complex onboarding, documentation, and audit inquiries.
• Ensure compliance with employment regulations, internal policies, and customer or regulatory requirements.

• Maintain audit readiness and lead preparation for internal, customer, and governmental audits.
• Participate in the HR Compliance Committee and contribute to compliance strategy and risk mitigation.

• Evaluate and enhance onboarding processes using data and best practices to ensure consistency, efficiency, and engagement.
• Identify workflow gaps and lead scalable solutions that improve onboarding and compliance operations.

• Define and track KPIs related to onboarding quality, compliance accuracy, and retention.
• Deliver regular reporting and insights to senior leadership on trends, risks, and improvement opportunities.

• Lead special projects and company-wide initiatives to enhance onboarding and compliance.

• 7+ years of progressive experience in HR or talent acquisition, including 3+ years in HR compliance or onboarding 
• 5+ years in a leadership role with direct team management 
• Experience implementing onboarding strategies and legal compliance programs in a corporate or multi-location setting 
• In-depth knowledge of federal, state, and local employment laws and compliance (e.g., I-9, E-Verify) 
• Familiarity with HR operations and employee lifecycle management 
• Exceptional leadership, coaching, and team development 
• Strong project management, time management, and organizational skills 
• Excellent written and verbal communication 
• Technologically savvy; proficient in Microsoft Office Suite 
• Analytical and data-driven; able to synthesize metrics into actionable improvements 

• BS/BA in Human Resources, Business Administration, or related field 
• Preferred b