Global Partner Leader

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

ServiceNow is currently seeking Global Partner Leader (GPL) to join the Global Partners and Channels (GPC) team to run one of our Largest Global Partnerships, globally. This position is a high-profile growth opportunity that demands a highly motivated individual with strong leadership, sales, communications, and organizational skills and is eager to learn and become part of a rapidly growing company. 

At ServiceNow, we are creating a vibrant, world-class Global Partner Ecosystem to enable and accelerate growth to $16B+. As part of the Global Partner organization, this role will have responsibilities for generating net new sales revenue with a one of our Elite Partners, globally. 

The GPL will provide sales leadership to the Global Partnerships and Channels team to drive and generate new business sales revenue via “sell-to”, “sell with” and “sell through” motion. This will be achieved by territory planning, account planning, forecasting, using business development techniques and field-based sales activities within partners and engaging with the ServiceNow ecosystem to ensure success in generating revenue opportunities and effective management and closure of sales opportunities. This qualified individual will also collaborate with a world class cohort of global-regional team of partner Alliance members and drive the unified partnership program to achieve License adoption and revenue growth and enhance our ability to deliver an exceptional customer experience. 

This individual will possess the qualifications to adapt the ServiceNow Global Partner Organization mission & transformational operating model principles to enable & accelerate NOW growth to $16B+ with and through different Routes to Market.  

Primary Responsibilities  

• Achieve sales quotas for allocated territory on a quarterly and annual basis

• Align offerings and solutions with regional GTM and interlock with global GTM plans including solution and industry focus 

• Educate Field AEs on differentiation of partnership so they can provide more informed decisions to customers. Qualify, develop, and execute new sales opportunities and ongoing revenue streams  

• Conduct in-depth research of partner needs, business conditions, and drivers in Global Markets to tailor the ServiceNow value proposition

• Support Prospect qualification, development & execution of new sales opportunities across various RTM  

• Ability to accelerate License consumption and adaptable to challenging scenarios / problem statements 

• Help build the ServiceNow practice with partner beyond Cloud and Infrastructure and help elevate their delivery capability matrix across Industry Solutions 

• Help navigate the Horizontal Service Line structure and explore new avenues of business with Application, Digital, Business Process, Digital Experiences, Cybersecurity, Data and Analytics and Gen AI  

• Leverage the global RTM segmentation and coverage model in Americas, Europe and APMEA to include alignment and execution of the global Partner Program principles and guidelines (in close collaboration with Global Partner Selle