Audio Visual Systems Support Technician, Texas McCombs
The University of Texas at AustinAbout the role
Job Posting Title:
Audio Visual Systems Support Technician, Texas McCombs----
Hiring Department:
Red McCombs School of Business----
Position Open To:
All Applicants----
Weekly Scheduled Hours:
40----
FLSA Status:
Non-Exempt----
Earliest Start Date:
Immediately----
Position Duration:
Expected to Continue----
Location:
UT MAIN CAMPUS----
Job Details:
General Notes
Texas McCombs is a top business school at the center of one of the most innovative cities in the U.S. The McCombs community champions hands-on experiences alongside the ground-breaking research and thought leadership of a world-class faculty.
The collaborative spirit and enterprising drive of the Longhorn alumni network, one of the largest university networks in the world, is embedded in our culture, making us human-centered and future-focused in all our endeavors. We are shaping those who will shape tomorrow, and solving challenging problems while remaining committed to creating a community that is dynamic, supportive, and challenging. What starts here really does change the world.
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To learn more about the McCombs School of Business, please visit https://www.mccombs.utexas.edu/
Purpose
Support events and classes in Robert R. Rowling Hall with their AV needs, and assist with any issues. Provide additional or backup equipment if needed. Support event and stage setup in cooperation with other support staff.
Responsibilities
Provide support for day, evening, and Saturday classes or events (schedule TBD plus on the rare occasion Sunday support). Set up equipment, place stage furniture, tape cables, and check system functionality. Staff Auditorium events mixing audio along with video switching. Assist production staff if needed, assist presenters, and instruct event staff with operations if needed.
Set up classrooms for hybrid learning and lecture capture, help operators or operate the video system. Ensure connectivity and presentation channel operation. Schedule lecture capture recordings. Edit recordings as needed and create effective file system for storage on the server. Maintain lecture capture recorders and keep them current.
Provide counter support for media services, assist in check out and reservation of equipment, etc., to faculty, staff, and students.
Learn the conceptual design of the AV system, be aware of reset procedures in case of an issue, perform on-the-spot troubleshooting, and if not fixable, create a support ticket for tech staff.
May assist with annual inventory, maintaining and replacing installed AV equipment, and assist in troubleshooting. Also, climbing ladders, running cables, hanging projectors and wall monitors. Other related functions as assigned.
Required Qualifications
High School Diploma or GED
2 years of Audio Visual practices and procedures, video conferencing experience including operation, call set-up, and equipment.
Have a basic understanding of an AV system, familiar with different computer operating systems and their preferences/settings.
Relevant education and experience may be substituted as appropriate
Preferred Qualifications
Experience with video conferencing tools such as Zoom & Microsoft Teams.
Some experience with lecture capture systems such as Panopto and Mediasite.
Working knowledge of audio mixers and video switchers.
Strong customer service skills.
Ability to troubleshoot and problem-solve in a high-pressure situation in front of students and professors.
Salary Range
$43,500 + depending on qualifications
Working Conditions
Repetitive use of a keyboard at a workstation.
Works in a shared office environment.
Some lifting, up to 30 lbs.
Some evening and weekend hours may be required during peak periods and special events.
This position is not eligible for telecommuting or an adjusted work schedule.
Applicants must be legally authorized to work for any employer in the United States. This position is not eligible for sponsorship of work visas.
Work Shift
Office Hours: Monday ā Friday: 7:30 a.m. - 6:30 p.m. and Saturdays 7:30 a.m. - 4:30 p.m.
40-hour work week of this position will work 5 d
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