IT Business Partner

POSITION:                   IT Business Partner DEPARTMENT:            Information Technology (IT) REPORTS TO:               Senior Director of Change Management FLSA STATUS:              Salaried/Exempt

 

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

The IT Business Partner will provide leadership and expertise in supporting the management of key business IT Contracts and Vendor relationships. This role is responsible for managing the full lifecycle of IT Vendor Relationships, from initial IT vendor introductions through the contracting execution and ongoing performance reporting processes. The IT Business Partner will report to the Head of Business of Technology and must oversee the selection of IT vendors and the ongoing management of vendor relationships. As the IT Business Partner, the responsibilities will include negotiating contracts, ensuring delivery of IT services as agreed upon, and managing the performance of our IT vendors. Strong negotiating skills, excellent interpersonal skills, and experience in managing vendors and communicating well with legal are required.

ESSENTIAL DUTIES & RESPONSIBILITIES

Primary responsibilities for the IT Business Partner are as follows:

• Identify and select IT vendors that meet the organization’s needs.
• Work closely with Finance, Legal, and IQ/BI teams to streamline contracting processes.
• Support consolidation of contract efforts, creating and maintaining clean organization of data processes.
• Negotiate and manage contracts with IT vendors alongside IT and Finance leadership and legal.
• Maintain strong relationships with IT vendors and manage vendor performance.
• Ensure that IT vendors deliver products and services in line with contractual obligations.
• Work closely with IT and business teams to understand and anticipate IT equipment, hardware, and software needs.
• Collaborate with finance and procurement teams to ensure cost-effective purchasing and renewal of IT resources.
• Monitor the IT market to stay updated with the latest trends, products, and prices.
• Handle issues related to IT vendor service failures and conflicts.
• Assess and manage risks associated with IT vendors.
• Prepare and present reports on vendor performance and cost to senior management.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION & EXPERIENCE

• Bachelor’s degree in IT, Business Administration, or a related field.
• Proven experience as an IT Vendor Manager or similar role.

Skills and Abilities

• Develop and implement IT vendor strategies.
• Negotiate contracts and terms with IT vendors.
• Monitor and manage the performance and SLA’s of IT vendors.
• Ensure IT vendors deliver high-quality services in line with contracts.
• Collaborate with IT team and other departments for vendor selection and management.
• Resolve any issues and problems with IT vendors.
• Evaluate and manage risks related to IT vendors.
• Develop strong relationships with IT vendors.
• Continuously monitor the IT vendor market for changes and advancements.
• Ensure compliance with regulations and company policies.
• Excellent negotiation and contract management skills
• Ability to man