Data & AI Solution Advisor Senior Specialist Belux
SAPAbout the role
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
Solution Advisor Senior Specialist – Data & AI
What you’ll do?
As a Solution Advisor (SA) you work as a Data & AI specialist with the sales teams and customer success managers during the entire Customer Value Journey (Discovery-Select-Adopt & Consume- Extend). You will provide strategic guidance and subject-matter expertise in the design and solutioning of SAP’s data management, data governance and AI solutions.
In the Discovery phase you will support mainly clients exploring potential Data & AI solutions (eg. SAP Business Data Cloud) and help sales teams build pipeline performing key activities such as:
- Contributing to Account or Territory Pipeline Planning
- Supporting One-to-Few Events & One-to-Many events by delivering customer-facing presentations, digital assets and demos about SAP’s Data & AI portfolio.
- Performing Account-Specific Discovery using customer interviews, workshops and vigorous dry-runs
- Contributing to successful Opportunity Qualification
During the Select phase you will support clients building their data & AI strategy vision using key activities such as:
- Defining and driving long-term roadmaps for full business transformation, including value definition and delivery.
- Ensuring the selected Data & AI solutions address customer pain points and support their strategic vision.
- Facilitating a smooth transition to the implementation and adoption phases.
While your primary focus remains on driving new cloud license sales, 50 % will be allocated to post-sales support activities within the Adopt & Consume phase of the Customer Value Journey. Key Activities in this phase can be:
- Post-Sales Transition: Facilitating knowledge transfer between sales and implementation/onboarding teams, ensuring continuity and alignment with customer goals. This includes internal meetings to share key information like sales assets, customer objectives, and contact details.
- Solution Clarification Demos and Presentations: Re-engaging customers to reinforce the value and functionality of purchased SAP Data & AI solutions, addressing the needs of new stakeholders, clarifying the impact of de-scoping decisions, and addressing potential "shelfware" situations.
During the Extend phase you will focus on prioritizing innovation and growth within existing customer accounts. You will handle key activities such as:
- Upsell/Cross-sell Identification: you act as a consultant to the sales team, drawing on your knowledge of the account to pinpoint upsell/cross-sell opportunities.
- Solution Expertise: you re-engage with customers, delivering solution overviews and demonstrations, drawing upon previous sales engagement experiences with the client.
What you’ll bring?
Required:
- 5+ years of professional work experience with large software/IT organizations, preferably in a solution and/or architecture advisory role
- 3+ years of relevant SAP BTP and/or Platform-as-a-Service (PaaS) experience in a customer-facing role, with a specific focus on cloud data warehousing solutions
- Expertise with Business Data Cloud (BDC) and related components (Datasphere, SAP Analytics Cloud, Databricks, Snowflake)
- Functional knowledge of S/4HANA applications and/or optimization of business processes that leverage SAP BDC is desired
- Strong understanding of modern data architecture industry trends and proven ability to present to all levels in a customer’s organization
- Strong understanding of modern data architecture industry leaders and competitiv
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