About the Role:

The Team: As a member of our Implementation Services team, you will provide application and technical support for our global client base. The right candidate will be client focused, have great communication and organization skills and be able to work independently to resolve client issues. Attention to detail, strong follow-through and a curious, problem-solving disposition are essential for success. This is a demanding, fast paced environment which requires both holiday and weekend support on a rotational basis.

The Impact: OSTTRA plays a critical role in supporting global financial markets, connecting thousands of counterparties on our multi-asset networks that underpin the post trade lifecycle from trade capture, through portfolio optimization, to clearing and settlement. OSTTRA is a joint venture between S&P Global & CME Group. Our customers include banks, hedge funds, asset managers, central banks, regulators, auditors, fund administrators and insurance companies. Our products and services have become deeply embedded in the systems and workflows of many of our customers. We have a track record of innovation leveraging leading technologies, industry expertise and strong relationships with market participants.

Responsibilities:

• Develop and maintain productive client regulatory relationships.
• Liaise with internal teams such as Sales, Product and Account Management to implement new clients onto our platforms and services and specifically new functionalities to MarkitWire.
• Suggest, design, implement and control appropriate processes for managing client onboardings.
• Case management using salesforce as our ticketing tool.
• Drive continual improvement of the implementation services processes and strive for a world class client experience (UAT/Production Onboardings)

What’s in it for you:

• Opportunity for growth across a wide range of Operational and Business focused team
• Integrating with a team where work has consistent exposure to the executive level.
• Building customer relationships with investment banks and buy-side organizations.
• Mentoring possibilities with recognized industry leaders within OSTTRA

Compensation/Benefits Information: (This section is only applicable to US candidates). S&P Global states that the anticipated base hourly wage will be 25 USD. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.

What We’re Looking For:

• A Bachelor’s or Master's degree in Business or related major to be completed no later than May 2025
• Personal Competencies
• Excellent written and verbal communication skills.
• The ability to work/communicate well with clients and interpret client needs is essential.
• Analytical and well organized
• Careful attention to detail
• Strong interpersonal skills
• Proven ability to work independently.
• Self-starter, lateral thinker, tenacious
• Problem-solving, time-management, attention to detail and organizational abilities
• Expected to work at least 3 days in the office.

Right to Work Requirements:

This role is limited to persons with indefinite right to work in the United States.

About OSTTRA

Candidates should note that OSTTRA is an independent firm, jointly owned by S&P Global and CME Group.  As part of the joint venture, S&P Global provides recruitment services to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts.

OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years:  MarkitServ, Traiana, TriOptima and Reset.  OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group.

 With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.

Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. 

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