Fleet Services Operations Supervisor

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Job Description:

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people.  CULTURE- INTEGRITY- FAMILY. As an Operations Supervisor, you’ll be part of a fast-paced team, driven to succeed and empowered to develop your operations & managerial career.  This is an essential industry and we’ve been in the game since 1933!

Position Summary
The “Ops Supervisor” assists the Ops Manager/Sr. Ops Manager with the operations and personnel for a shift of a particular location. The Operations Supervisor may have supervisory duties of employees on a shift, including but not limited to: Technicians-In· Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must be able to accomplish results and ensure business objectives and labor requirements are met. The Ops Supervisor is responsible for ensuring the customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. This position is responsible for the management of the location performance against metrics to meet and/or exceed assigned objectives. The Ops Supervisor will be cross functionally trained in order to be able to back up others within the shop. As with all Ryder shop positions, the Ops Supervisor, or “Shift Supervisor”, is responsible for adhering to all Ryder Maintenance Operations policies and procedures.

This role may be a developmental position to prepare incumbents for the Ops Manager role because we allow you to carve out your own career path and promote from within, based on performance.  The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career. This position comes with a competitive salary and yearly bonus. We also offer a full benefits package, 401k employer match, PTO, and a discount on shares!

Must have experience working in a heavy-duty truck or automotive repair shop as a shop supervisor or shop foreman!

Shop Location: Denver, CO

Salary - Bonus

Salaries may be supplemented with a bonus as applicable and/or as business conditions allow. Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.

Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

At Ryder, we are always looking for outstanding individuals to join our team and have a dedicated careers site of all our currently open positions available at https://ryder.com/careers. We take the security of everyone’s personal information very seriously and are dedicated to securing and protecting any information provided to us. This is why, we only accept employment applications through our official careers site. You may receive phone calls, text messages, or emails that appear to be from Ryder or other trusted organizations, but it is important that you remain vigilant when responding to these as they may be scams in which fraudsters try to obtain your personal information for malicious purposes (known as “Phishing”) . While we may call you to verify information you have provided in your application, we will never ask for sensitive personal information from you via email, end user messaging applications such as WhatsApp messenger, Signal messenger, or via text message. If you are asked to provide personal information, click on a link, or navigate to a website other than the official Ryder website (www.ryder.com), or download any mobile applications to communicate with our careers team, DO NOT GO ANY FURTHER. End the call or exit the website as this is very likely a scam.

Essential Functions

• Workflow Management:
  Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval
  Ensures all warranty policies and procedures are executed
  Responsible for Triage of unscheduled customer drive-ins, and for communicating