We anticipate the application window for this opening will close on - 16 Apr 2026

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts.

Careers That Change Lives

At Medtronic, we push the limits of what technology, therapies, and services can do to restore health and extend life. Our Service & Repair (S&R) organization is foundational to patient safety, system reliability, and long‑term customer trust.

We are seeking a Director of Marketing, Service & Repair to lead the global marketing function for service offerings across Medtronic. Critical to this role is strong partnership with Medtronic’s Operating Units (OUs) to ensure service strategies are aligned with OU commercial objectives. Equally critical is a growth mindset focused on driving transformational growth in how we commercialize services and meet evolving customer needs.

As Director of Marketing, Service & Repair, you will:

• Lead the global Service & Repair marketing function as the central hub for commercial strategy, setting direction and priorities across growth strategy, pricing, go‑to‑market execution, sales enablement and training, and brand and messaging.

• Manage and develop a team of regional marketers, enabling strong local execution while maintaining global alignment and consistency

• Partner closely across the organization—including Operating Units, Sales, Service Operations, Finance, Product, Enterprise Accounts, and ASC teams—to align service strategy with commercial objectives and customer needs

• Drive growth and transformation by evolving how service offerings are positioned and commercialized to unlock new value for customers and Medtronic

• Serve as steward of the global Service & Repair brand, leading harmonization and launch efforts in partnership with Operating Units

• Translate customer insights into clear value propositions and go‑to‑market tools that enable field teams to effectively sell and scale service offerings

• Ensure marketing excellence and rigor, including performance measurement, pipeline visibility, and adherence to regulatory, quality, and compliance requirements

Key Competencies

• Strategic thinker with strong execution discipline

• Growth‑oriented, transformation mindset with the ability to challenge legacy models and drive new ways of working

• Enterprise mindset balancing global service priorities with OU‑specific needs

• Customer‑centric approach grounded in real clinical and operational workflows

• Financial acumen (pricing, margin, lifetime value)

• Ability to influence without authority in a highly matrixed, global environment

Why Join Medtronic Service & Repair

• Direct impact on patient safety and continuity of care

• Opportunity to shape a high‑growth, high‑visibility services business through commercial transformation

• Close partnership with Operating Units to redefine how services deliver value

• Collaboration with world‑class engineering, service, clinical, and commercial teams

• Competitive compensation, benefits, and career development opportunities

• Mission‑driven culture focused on making healthcare better

Must Have: Minimum Requirements

• Bachelor’s degree required with 10+ years of progressive experience in marketing, commercialization, or business leadership, preferably within medical devices, healthcare services, or another regulated industry with 7+ years of managerial experience or Advanced degree with a minimum of 8 years of relevant experience in marketing, commercialization, or business leadership, with 7+ years of managerial experience.

<