Patient Service Representative Per Diem

FCPP- Tower Multi-Specialty office

General Summary: 
A non-exempt medical office position responsible for front office processes in the physician practice 
 

Essential Job Responsibilities: 
1. Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources. 
2. Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
3. Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code 
of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job 
functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. 
4. Greeting patients entering the physician practice. 
5. Answering office phones, making appointments, confirming appointments and rescheduling when 
necessary. 
6. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance. 
7. Assists in checking out patients and assists them with referral processing and scheduling process 
8. Collects co-pays and posts charges. 
9. Charge entry and patient balance processing. 
10. Distributes information to patients regarding office policies, procedures, information about the practice, 
11. Explain and enroll patients in the patient portal. 
12. Additional responsibilities as needed.

Education: High school diploma/GED with completion medical office assistant program preferred. 
Experience: Highly prefer a minimum of 1 to 2 years of experience working in a healthcare setting 
 

Pay Range: $18.17 - $27.25
Individual wages are determined based upon a number of factors including, but not limited to, an employee’s qualifications and experience.

Tenet Healthcare/TPR complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date.  If you receive an exemption from the vaccination requirement, you will be required 
to submit to regular testing in accordance with the law.  

#LI-SK1

Collects co-pays and post charges. Charge entry and patient balance processing. Distributes information to patients regarding office policies, procedures, information about the practice, etc. Explain and enroll patients in the patient portal.

Education:

Required: High school diploma/GED.
Preferred: Completion of medical office assistant program

Experience:

Required: 2 years of experience working in a medical office setting

Certifications:

Preferred: Healthcare management/administration certification

Physical Demands: