Senior Services Sales Architect

<h3>Company Description</h3><p>At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. </p> <p>With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.</p> <p>Learn more on <a href="https://blogs.servicenow.com/category/life-at-now.html">Life at Now blog</a> and <a href="https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB">hear from our employees</a> about their experiences working at ServiceNow.</p> <p>Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.</p><h3>Job Description</h3><p>Customer Outcomes GTM team has a need to have a role in driving <strong>‘big deals’ </strong>that cross product implementations and engage at an executive level for solution designs for large enterprise workflows such as Order to Cash, Procure to Pay, Hire to Retire, Record to Report, etc. </p><p>This role would be charged with engaging with Services Account Executive to have executive-level conversations and evangelize the platform’s current and emerging capabilities. The role would need to engage closely with the Solution Consultant in the lead for the account to ensure the account and implementation strategy lead to the same vision. </p><p>In addition, the role will be responsible for <strong>engaging with CTO’s and the chief strategy </strong>team to understand and contribute to innovation opportunities in the market and platform.  The Services Sales Architect will also participate in industry solutioning across verticals such as FinServ, Manufacturing, Technology, etc.   </p><p><em><u><strong>You could be based anywhere across Germany, Austria or Switzerland. </strong></u></em></p><p><strong>What you get to do in this role:</strong></p><ul><li><p>Provide technical thought leadership to clients in partnership with the Services Account Executives on how to best leverage ServiceNow Technologies.  </p></li><li><p>Develop deep personal relationships with clients and be a ‘trusted advisor’.  </p></li></ul><ul><li><p>Engage with Services Account Executives and sales teams to craft beneficial commercial relationships to our clients and partner ecosystem.  </p></li><li><p>Engage with the strategy office and industry vertical teams to participate in innovation and future capabilities.  </p></li><li><p>Participate in large Services and Licensing pursuits.   </p></li><li><p>You will integrate with the Delivery community &amp; learn how the Expert Services team operates to deliver high-quality and effective solutions for our customers.   </p></li><li><p>You will create customer-facing deliverables describing services proposals and Statements of Work helping customers achieve successful business outcomes.  </p></li></ul><ul><li><p>You will lead the implementation strategy solutioning with the customer to ensure an at-scale product adoption and create even more demand for the ServiceNow platform. </p></li></ul><h3>Qualifications</h3><p><strong>To be successful in this role, you have:</strong></p><ul><li>Demonstrable experience in positioning strategic implementation platform strategies for professional services  </li><li>Consultative sales experience as an Enterprise Architect in IT or customer environment. </li><li>Strong know-how on implementing platform strategies in Greenfield, Back2Baseline and integration scenarios </li><li>Ability to build and collaborate strong relationships within the internal and external ecosystem, ensuring proper engagement with core teams and customers </li><li>Skilled at concisely summarizing salient points to executives and thorough understanding of cloud application technology and trends </li><li>Validated track record of meeting and exceeding quota and key success metrics </li><li>Ability to segment opportunities and complex deal situations and identify appropriate investment of resources </li><li>Cross-functional teamwork