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Senior Manager, Contactless Form Factors - Temporary Work Assignment

American Express
New York City, United Statesfull_timeVerifiedPosted 25 Aug 2025

About the role

Senior Manager, Contactless Form Factors - Temporary Work Assignment-25013981

Description

 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Senior Manager, Contactless Form Factors (TWA) : (9 month-temporary work assignment)

Global Merchant & Network Services primarily focuses on the businesses that accept our cards. We bring together the businesses that manage and evolve the company's relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally.  

Network & Acquirer Solutions (NAS) drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the operation of the payment network, safely and securely processing more than ~$1.6 trillion in transaction volume globally each year. 

The Network Product & Enablement team is a critical part of the NAS organization. Our remit spans the maintenance of existing functionality, the development of new products and services, operating the Network and managing the end-to-end partner lifecycle. Our solutions deliver value to American Express’ Card Members, acquirers and partners across the globe, whether proprietary or third-party by facilitating secure and seamless transactions between American Express’ issuers, acquirers and merchants. 

About the Role 

Reporting to the Director, Contactless Form Factors, this TWA role is an exciting opportunity for a talented product manager to join a team focused on driving the product vision, strategy, go to market and distribution plans, of our Industry & Contactless Payment Solutions. You will be responsible for the product development and maintenance of all Contactless Cards (Physical & Digital), enhancements of existing Apple Pay Digital Wallet functionality and Control & Compliance activities. 

Key Responsibilities 

  • Strategy Development: Establish a product vision, strategy, and roadmap for Physical & Digital Contactless Cards. Define and prioritize the product roadmap based on market research, customer feedback and industry trends.