IT Mobile Device Management (MDM) Platform Manager

Posting Date

01/29/25

Application Deadline

01/31/25

Pay Range

Job Description Summary
Min - 1st Quartile - Mid - Max
$79,000.00- $90,376.80 - $101,750.00 - $124,500.00

The expected ENTRY pay range for this position based on experience and equity within the Judicial Branch is $79,000.00 to $101,750.00.

This position is exempt under the FLSA.

What We Offer

We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance. Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program. Click here to learn more!

Job Type

Unclassified - Judicial

Department

D800 Superior Court

About the Position

*****Applicants must currently reside in Arizona or be willing to relocate to Arizona by the time of hire. *****

Standard Judicial Branch business hours are Monday through Friday from 8 am to 5 pm. This position may offer a hybrid (telework, remote) schedule, depending on the needs of the Judicial Branch.

The Judicial Branch is unable to provide visa sponsorship (i.e. H-1B visa etc.).

The IT Mobile Device Management (MDM) Platform Manager provides management and oversight over all endpoint device management via approved toolsets as defined by the Court Technology Services (CTS) department. This position provides technical leadership to the team(s) responsible for developing and implementing services, policies, and protocols that impact the daily operational activities of Judicial Branch endpoints. Platform support is a vital component to effectively and efficiently standardizing and managing the technology enterprise within the Judicial Branch.

About The Superior Court:

The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time.  We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education:

• Bachelor’s degree in computer science, Information Systems, or a technology-related field

Experience:

• Four (4) years of experience in IT incident & change management, managing & monitoring service level agreements with business customers, providing IT services to business customers, or infrastructure, courtroom, network, desktop, Service Desk and security operations support,
• Minimum of (3) years of Enterprise device management, to include workstations, and mobile devices (Phone, Tablet, iPad).
• Two (2) years of experience with cloud technologies relating to device management.

OR

Combined education and experience qualifications:

• Other combinations of education and/or experience may be considered in substitution for the minimum qualifications on a year-for-year basis

Other Requirements:

• Must possess or can obtain by the time of hire, a valid Arizona driver's license.

Knowledge, skills, and abilities:

Requires working knowledge of and experience with multiple technical areas across a large- scale enterprise environment in the following areas: 

Knowledge of:

• Workstation Management (Intune, SCCM, Tanium, BigFix)
• Mobile Device Management (Intune {primary} and/or JAMF)
• Applicat