Spanish Bilingual Medical Intake Representative (ZR_21519_JOB)

This is a remote position.

• Remote Communication Management: Answer and direct incoming calls professionally, handle patient inquiries, and manage electronic correspondence to ensure timely follow-up.
  

• Patient Registration: Accurately register new patients in the Electronic Medical Record (EMR) system, ensuring data integrity by double-checking entries.
  

• Document Coordination: Send messages to new patients, providing necessary forms and deadlines to ensure efficient information collection.
  

• Scheduling: Schedule and confirm patient appointments, managing the calendar to optimize workflow and patient satisfaction.
  

• Secure Data Handling: Uphold confidentiality standards and comply with HIPAA regulations, ensuring the secure management of patient information.
  

• Accountability in a Remote Environment: Provide daily activity summaries to the supervisor and maintain open communication to ensure consistent productivity and support.
  

• Fluent in Spanish (bilingual proficiency required).
  

• Customer service experience required; a background in healthcare or the medical field is preferred.
  

• Permanent work-from-home opportunity
  

• Immediate hiring
  

• Steady freelance work