TikTok Shop - Senior Technical Product Manager - Seller Risk

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.



About the Team

The E-Commerce's Governance and Experience team at TikTok is a global team responsible for ensuring our marketplace is safe and trustworthy not only for our users, but also for sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. We are looking for an experienced technical product manager to drive Seller Governance product strategies and solutions for TikTok Shopping in North America regions.



As a product manager on our Commerce team, you will work with other teams to build product features and strategies across sellers' lifecycles. You will be working on governance and ecosystem features, technical strategies to improve TikTok shopping, as well methods to detect and address risky behaviors and actors in TikTok Commerce ecosystem.



Responsibilities

- Own product vision, strategies and develop clear product roadmap for seller governance and risk mitigation by analyzing and identifying business problems/opportunities.

- Drive product design and implementation through close collaborations with UI/UX designers, Engineers, QAs and XFN trams.

- Partner with other teams to identify product capabilities required to deliver the business goals.

- Provide insights on product performance and seller behavior, identifying and prioritizing growth opportunities and improvements, defining product requirements for new features and coordinating development efforts as the product owner.

- Develop metrics to measure success of product features, analyze results, and partner across the organization to develop action plans and enhancement recommendations.