Field Sales Representative

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose 

Contribute to the execution and achievement of established financial goals; responsible development and growth of existing accounts, driving increased market share within assigned territory.  

Essential Duties and Responsibilities (not all inclusive) 

Individual must be able to perform the essential duties with or without reasonable accommodation. 

• Develop and maintain relationships with assigned customer base, including national accounts, perform research and prepare quotes and information for customers; work to ensure satisfaction with MRC Global products and services at all times; 

• Acquire and utilize knowledge of customer accounts within assigned territory, to include technical requirements, production volume and schedules, targeted pricing, applicable contract requirements, and competitive analysis; 

• Contact existing and potential customers to sell products and services, ensure customer satisfaction with existing products, and expand customer base; 

• Grow existing accounts through execution of a proactive sales plan with initiatives to include focus on lost & declining business in existing customer base; 

• Achieve maximum profitability by meeting or exceeding gross margin goals through effective negotiation; 

• Research and develop information on new projects; 

• Negotiate with vendors and coordinate efforts with Supply Chain groups for best product prices; 

• Work with Branch/Regional management and National Account steam to develop strategic territory business plans, assist with proposals, contract research and negotiation, and implementation of sales strategies to achieve sales growth; 

• Identify and communicate work in process, threats, opportunities, and related market trends as appropriate; 

• Drive effective partnership with Branch team; communicate to deepen understanding of customer business processes, buying procedures, and expectations for service; 

• Partner with branch and other internal resources to investigate and resolve all customer complaints promptly. Evaluate source of problem and follow to resolution;  

• Perform related administrative functions in accordance with MRC Global procedures to include quotations, order placement, delivery confirmation, processing changes and returns, and responding to messages and inquiries; 

• Attend branch meetings; Share information; Instill vision and create enthusiasm to achieve goals; 

• Work with branch warehouse to achieve delivery performance goals, ensure orders are filled as promised, keeping customers informed of order status; 

• Advocate and engage in promotion and maintenance of safety initiatives; 

• Exercise care in all activities; demonstrate safety leadership; address and report workplace hazards, injuries, or illness immediately; 

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