Client Solutions Architect, North East
Zones, LLCAbout the role
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
Zones is looking for a PreSales Client Solutions Architect to join our team. This is a group that is dedicated to supporting the largest and strategic customers of Zones. The successful candidate will play a crucial role in initiating, leading, and shaping large Product/Software and Services opportunities working with the wider practice and solution teams. This role is responsible for proactive gross margin growth, client retention, acquisition, and satisfaction along with achieving operating/margin targets and continuous improvement. This is a remote position with up to 50% travel requirements. What you’ll do as Client Solutions Architect: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsibilities:
- Collaboration with Sales Team: Work closely with the sales team to identify and understand Zones' services opportunities in the assigned Accounts. Provide expertise and insights to support large scale, technologically complex services opportunities.
- Growth and Pursuit: Will be responsible for growth of Accounts by proactively developing and presenting creative solutions and services aligning to customer priorities and Zones and our partner offerings. Will be measured on opening leads and progressing them to opportunities and wins working with the Account teams.
- Architectural Planning: Develop and maintain comprehensive architectural plans that align with Zones' business goals and objectives. This includes focusing on Digital Workplace, DataCenter, Cloud, Network, and Security architectures.
- Solution Ownership: Ownership of end-to-end solutions that incorporate digital workplace technologies, data center infrastructure, cloud services, network systems, and security measures. Ensure that these solutions meet the specific needs and requirements of Zones' clients.
- Technical Leadership: Provide technical leadership and guidance to internal teams and external clients. Stay abreast of industry trends, emerging technologies, and best practices to inform decision-making and solution design.
- Collaboration with Stakeholders: Collaborate with various stakeholders, including project managers, engineers, and clients, to ensure the successful implementation of architectural solutions. Communicate effectively to address concerns, answer queries, and provide ongoing support.
- 12+ years of professional experience in information technology pre-sales or solution architecture with leading Technology Consulting firms
- Experience should include a pursuit and solution mindset that span Professional Services and Managed Services on multi-million-dollar deals.
- Knowledge of vertical industry trends across Retail, Healthcare, Utility and Technology.
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