IT Asset Program Coordinator

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community?  Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York.  Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do.  At Provident Bank, we are committed to enhancing our customer and employees’ experience.

 

POSITION OVERVIEW:

As an IT Asset Program Coordinator at Provident Bank, you will be responsible for developing and managing the IT asset lifecycle program that includes IT asset management (hardware and software) and remediation initiatives that help maintain the health of IT assets throughout Provident’s established lifecycle standards. You will be responsible to develop and maintain standards, procedures, and related documentation that ensure compliance with Provident’s and related regulatory asset lifecycle standards while providing recurring reports and recommendations for budgeting and capacity planning.

 

KEY RESPONSIBILITIES:

• Manage inventory and lifecycle of hardware and software assets (including dependencies) to ensure that additions, withdrawals, modifications, retirements, and dispositions are correctly recorded in CMDB.    
• Establish and maintain scheduled asset validation process while collaborating with identified asset owners in the organization to perform CMDB attestations.    
• Establish and track asset lifecycle remediation initiatives, provide key performance indicators and standardized reporting, including compliance on current assets and trend analyses.    
• Maintain hardware and software data for budgeting, compliance, contract summaries, and cost summaries. Apply continuous improvement approach in enhancing strategies employed in technology spending.   
• Establish and maintain documentation of procedures, processes, and reports related to hardware and software assets.    

 

MINIMUM QUALIFICATIONS:

• Minimum 5 years of experience working in IT Hardware Asset Management (HAM) and Software Asset Management (SAM)  Expert knowledge of IT asset lifecycle processes, procurement, reporting, discovery, and tracking
• Experience with ITSM and its ITIL, CMDB, and ITAM functions (ServiceNow preferred)
• Experience with developing/designing HAM and SAM workflows
• Experience managing assets in an organization with remote workforce
• Experience in leading program, building reports, and presentations to management 
• Familiarity with working in highly regulated industries (i.e. banking or financial services) is preferred
• Experience with direct management of IT asset portfolio valued at least $10 million and 5,000 IT assets
• Effective verbal and written communication skills
• Excellent analytical, organizational, and prioritization skills
• Willingness and ability to travel as necessary

 

EDUCATION:

     •    Bachelor in Computer Science or a related field, OR minimum 5 years of experience working in Information Technology Asset Management (ITAM) and Information Technology                     Service Management (ITSM)

 

LICENSES AND/OR CERTIFICATES:

• IAITAM CITAM or CHAMP certification required
• Axelos ITIL 4 or comparable certification required
• Scrum Alliance CSM certification preferred

 

WORKING CONDITIONS:

Work is mainly performed in a normal office environment.  Noise levels are usually moderate.

 

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