Operational Risk Officer - Third Party

Location:

4900 Tiedeman Road - Brooklyn, Ohio 44144-2302

About the Job
As subject matter expert, provide advice, consultation services and training to assigned lines of business (LOBs) on operational risk program management topics, including all activities associated with LOBs risks, controls, testing, remediation, loss analysis, key risk indicators, reporting, policy and procedure development. Perform oversight activities and assume responsibility for discouraging actions that may expose KeyCorp and its affiliates to losses, regulatory or reputation risks, or to risk levels that exceed desired risk appetite through its business activities. The position is responsible for ensuring operational risk program management consistent with KeyCorp's Operational Risk Policy. The position may also have responsibility for managing Compliance and Control responsibilities for select business units. The position has responsibility for oversight of LOB Operational Risk programs and policies, which includes providing highly specialized guidance and oversight on current and emerging legal, regulatory, and operational risk issues, monitoring and measuring operational risk performance, and reviewing and challenging of strategy (initiative, products, third parties, clients), control design, implementation, testing, and remediation for all LOBs.

Essential Functions

• For assigned LOBs, become the subject matter expert (SME) on operational risk and control matters (and compliance as assigned) by developing/maintaining strong positive working relationships with LOBs, staff, peers, other risk partners and senior management and by attending LOB meetings to develop a deeper understanding of business activities and trends.
• Maintain subject matter expertise on laws, regulations, standards and industry practices impacting supported lines of business In accordance with the Operational Risk Policies, assist and provide feedback to LOBs around development/monitoring of risks, controls, testing, remediation and reporting of significant risk and control issues.
• Monitor quarterly testing results to deadlines and perform more complex risk monitoring activities as assigned.
• Analyze and provide feedback to LOBs on action/remediation plans to address control gaps to ascertain that operational, legal, regulatory, and reputation risks are being properly managed and mitigated.
• Assist LOBs and other corporate initiatives to reduce operational risk losses and develop relevant and measurable key risk indicators.
• Actively participate in a robust review and challenge process with LOBs on their Risk & Control Self Assessments and overall performance.
• Provide specialized authoritative advice and consultation on current and emerging legal and regulatory compliance requirements including proactively anticipating and responding to regulatory changes, assessing the impact to the LOBs, and assisting the LOB in responding to the change.
• Provide feedback on operational risks associated with the offering of new products and/or services, technology, processes, strategies, or business initiatives as well as operational risks associated with outsourced third party activities of the LOBs.
• Develop corporate control standards for certain high risk transactions/products.
• Develop and deliver training to the LOBs and/or peers on regulatory matters, operational risk policies and procedures, current industry practices, and risk and control standards.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Required Qualifications

• Bachelor's degree
• Minimum of 3 years of experience in Risk Management, Compliance or Regulatory, Third Party Risk, Auditing or the equivalent in consumer lending with proven knowledge of consumer protection regulation including working knowledge of applicable laws including; ECOA
• Strong understanding of enterprise and operational risk practices, the third-party risk management lifecycle, and relevant regulatory requirements
• Self-starter mentality with the ability to work well under pressure and a strong sense of personal accountability and ownership
• Analytical skills: The ability to assess and anticipate risk by studying relevant data, drawing conclusions, and making strategic decision.
• Ability to clearly and effectively communicate, including ability to summarize and explain complex findings and issues to a w