Art Director

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

The Consumer Experience (CX) team is responsible for the end-to-end product experience for fans looking to discover, buy, and sell tickets to their favorite live events through our web and mobile platforms. 

As the Art Director, you’ll shape how StubHub is seen, felt, and remembered. You’ll define and evolve our brand system—from strategy to craft—bringing it to life across product, marketing, and every fan touchpoint. With a sharp eye and bold vision, you’ll lead brand expression within the product while bridging efforts across channels to create a unified, emotionally resonant experience. You’ll both set direction and get hands-on—partnering with designers, product managers, engineers, marketers, and more to scale our brand with intention and impact. 

Design is growing at StubHub, and this role will give you an opportunity to directly impact millions of fans who interact with our platform every day. If you’re passionate about creating world-class user experience and want to be part of a team that is reimagining every aspect of live events, we would love to hear from you. 

This is a hybrid work opportunity located in New York, NY. We have a 3-day in-office and 2-day remote schedule. 

• Define and lead the vision for StubHub’s brand identity—building emotional connection with fans and inspiring excitement around live events 
• Own key elements of the design system related to brand expression, including illustration, photography, imagery, and motion 
• Partner with product and content designers, engineers, and PMs to deliver emotionally resonant product experiences that reflect and elevate brand 
• Act as a brand steward across the company—ensuring consistency, coherence, and scalability of brand assets across product, marketing, and partner channels 
• Identify and prioritize high-impact brand moments across the customer journey, taking initiatives from concept to execution 
• Leverage qualitative insights and A/B testing to inform design decisions and iterate toward more effective brand expression 
• Translate brand value into business value—clearly communicating design rationale and impact to non-design stakeholders 
• Ensure creative quality and momentum across multiple projects, maintaining high standards while navigating pace 
• Contribute to a culture of craft and collaboration, offering guidance and inspiration to elevate the work of others 

What You've Done

• 8+ years of professional experience with communication, product, or branding design 
• Bachelor's degree in Graphic design, Interaction Design, or a related field—or equivalent practical experience 
• Portfolio showcasing direct contributions to brand identity and visual systems, with mastery of craft across multiple creative mediums. 
• Proven ability to define, document, and scale brand systems that support both product and marketing use cases 
• Strong knowledge of iOS, Android and web design 
• Expertise in design and prototyping tools such as Figma and Adobe Creative Suite  
• Comfortable in a fast-paced, iterative product development process 

• A strong desire to learn and grow with the company 
• A team-first mindset that prioritizes the success of the company 
• Resilience and adaptability in response to changes and challenges 
• Proactivity in solving problems and identifying opportunities to improve  

What We Offer 

• Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scal