Manager, Project Management (Tech Ops)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for planning, executing and evaluating projects according to predetermined timelines and budgets. Builds and manages project teams ensuring quality control throughout the project lifecycle. Accomplishes project objectives by planning and evaluating project activities.

Please Note: This position will support Central Division Tech Ops and Engineering focused projects with a focus on frontline technician activities.

This is a hybrid position: 4 days in-office/1 day remote.

Job Description

Core Responsibilities 

• Oversees critical Tech Ops & Engineering projects, ensuring progress, providing status updates, monitoring delays, and implementing necessary adjustments.
   

• Collaborates with key stakeholders and senior leaders to define project requirements and establish clear objectives.
   

• Exercises independent decision-making and discretion in critical matters.
   

• Skilled at leveraging influence to obtain stakeholder approval and propelling project activities forward.
   

• Creates and sustains detailed project documentation, including project plans, status updates, and risk evaluations.
   

• Ensures consistent communication with stakeholders, sharing updates on project progress, risks, and mitigation plans.
   

• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
   

• Other duties and responsibilities as assigned.

Additional Notes

• Please note, this role will also include responsibility for Smartsheet Governance: Managing the team’s Smartsheet site, driving continuous improvement and enhancing the functionality of our Control Center.

Preferred Requirements

• Telecommunications experience required.

• Smartsheet experience highly preferred.

• 5+ years project management experience.  

• Knowledge of telecommunications and construction or utility.
  Strong written and verbal communication skills to a variety of stakeholders.

• Strong change management skills.

• Strong critical thinking or problem-solving skills.

• PMP/ProSci certification preferred.

Employees at all levels are expected to: 

• Understand our Operating Principles; make them the guidelines for how you do your job. 

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. 

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. 

• Win as a team - make big things happen by working together and being open to new ideas. 

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. 

• Drive results and growth. 

• Respect and promote inclusion & diversity. 

• Do what's right for each other, our customers, investors and our commu