Product Manager- Personal Lines

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

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Job Description Summary

Our work is essential to helping Nationwide build future capability to serve customer needs. Keeping existing products relevant and marketable and building new products takes research, critical thinking, practicality and collaboration. If you enjoy gathering input and information, working independently and on a team and creating innovative solutions for customers, we want to know more about you!

As a Product Manager, you'll be responsible for positioning products for profitable growth within state(s). This will include developing and implementing multi-year strategic plans and implementing processes related to financial planning, rate reviews, market development and communication of product management. Your work will support regional and corporate objectives through ongoing analysis and monitoring of results and communicating results with leadership, distribution and underwriting partners.

Job Description

Key Responsibilities:

• Gathers information from multiple internal and external sources according to company guidelines, including competitor filings to perform analysis. May require gathering verbal information from internal subject matter specialists or partners and data through reports or other external published or non-published electronic means. Provides and applies context and understanding of information to anticipate the multiple variables and complexities needed to research. May coordinate project/product research through others.

• Analyzes product performance and finds opportunities at state, line of business and agency level. Identifies and analyzes key product, performance and profitability drivers such as distribution, rate structure and rules performance to validate assumptions, identify adverse impacts, trends and solutions. Applies judgment, understanding and curiosity to data and provides high level analysis considering multiple complexities to build fully developed solutions. Analyzes and reviews financial results, product profitability, business mix and competitive information and forecasts performance. May coordinate the analysis of others to include larger reviews.

• Manages schedule to complete work within established time and service standards. May handle timelines and coordinate completion of project work through others. Plans work to ensure rate review and other key processes are completed to ensure speed to market.

• Develops comprehensive product strategy for the state(s) for overall profitability using rate reviews, pricing, risk appetite, placement, timing, etc. Determines how to apply and implement strategic decisions in alignment with market strategies (agents, tools, sales, etc.). Influences decisions with internal and external partners at all levels that impact national plan and geographic responsibility.

• Develops detailed product plan to achieve long- and short-term financial objectives (one to three years) for assigned state(s) and product(s) based on high-level corporate objectives. Provides input into rate, loss, revenue, financial and other planning teams to influence regional and national strategy. Builds and implements communication plans to share key business changes. Initiates action plans to improve or maintain product performance.

• Consults with leadership and internal partners regarding analysis, ideas and business performance providing recommendations based on in-depth functional and regional knowledge. Supports partners through ongoing review and consultation on distribution and underwriting performance initiatives. Provides tools and analysis to establish understanding of complex issues and focus attention on meaningful concepts. Promotes teamwork among regional and staff partners to ensure alignment with the initiatives. Participates on projects and committees as a SME and provides consultation to research and development, pricing and training to provide regional perspective and expertise.

• Communicates information regarding products, pricing and organizational decisions to internal and external partners verbally and in writing. Translates sophisticated data and strategic concepts into understandable communications to be shared with multiple audi