Process Improvement Specialist

The Process Improvement Specialist supports clinics and initiatives throughout the Puget Sound Region by specializing in change management, process and performance improvement, governance support, and value-based care strategies via identification and escalation of improvement opportunities. 

Their primary function is to increase performance on organizational strategic priorities by collaborating with subject matter experts, developing, and optimizing content for end users, communicating thoughtfully, assessing the capacity for change, soliciting feedback on content and communications, and building relationships across the organization. They work closely with operational directors, medical directors, clinic managers, supervisors, providers, and other caregivers.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Bachelor's Degree Or Additional four years’ experience required, preferred in healthcare setting
• Coursework/Training CAP and WorkOut (TM) training or similar training, completed within three months of hire.

Preferred Qualifications:

• Master's Degree
• 3 years In an ambulatory health care setting.
• Working with a diverse population.
• Substantial experience working with Senior Leaders across multiple settings.

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.  We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.