Senior Analyst, HR Operations - Reasonable Accommodation (Hybrid)

Date Posted:

2024-11-13

Country:

United States of America

Location:

TX234: Richardson 1717 CityLine 1717 East CityLine Drive Building C17, Richardson, TX, 75082 USA

Position Role Type:

Hybrid

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.  

To realize our full potential, RTX is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed. 

The following position is to join our RTX Enterprise Services team:

The Senior Analyst is part of the Reasonable Accommodation team in the RTX HR Shared Services environment.  You will be responsible for the delivery of reasonable accommodation operations function support of RTX.  The Senior Analyst will be considered a customer facing point of contact/SME for Reasonable Accommodation.

What You Will Do

• Provides direct support to individuals with disabilities as defined by the Americans with Disabilities Act (ADAAA)
• Assist employees in understanding the reasonable accommodation process, related forms and their responsibilities.
• Perform case management and coordinate the accommodations process for end-to-end case management. This includes working with the employees, managers, and other stakeholders.
• Generate and provide initial and follow-up accommodation communications to employees and various stakeholders.
• Receives and reviews medical information for disability and non-disability related temporary and long-term accommodations requests
• Engages in interactive discussions with all required stakeholders.
• Escalates complex accommodation issues and cases for guidance.
• Maintains required records of all documents, interactive discussions and decisions for purposes of OFCCP audits.
• Partners with business and technology teams for various accommodation outcomes, including Digital Technologies, site level Environmental Health & Safety and Facilities.
• Performs other duties and responsibilities as assigned.

Qualifications You Must Have

• Typically requires a Bachelors Degree or equivalent experience and minimum 2 years of prior relevant experience. 
• Minimum 2 years of reasonable accommodation, employee relations, and case management experience
• Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position.

Qualifications We Prefer

• Experience using Accommodate system powered by Symplicity and ServiceNow.
• High level of integrity and ability to maintain confidentiality of sensitive information along with excellent communication and interpersonal skills demonstrating tact and diplomacy.
• Detail-oriented with strong organizational and time management skills, and the ability to handle multiple priorities. Self-motivated with a strong work ethic and a focus on customer satisfaction and resolution.
• Ability to think analytically and effectively apply logic to solve problems and find solutions to everyday challenges with creative new ideas.
• Capable of exercising independent judgment and discretion while utilizing company policies and practices to determine the appropriate action

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!

Work Location

This is a hybrid role, eligible candidates must reside w