Application Systems Specialist-Fircosoft

 SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $145,000.00 and $196,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

The Fircosoft Application Specialist supports the Fircosoft  Sanctions screening systems and services within Compliance Technology division in SMBC.  Sanction screening system ensure the bank (SMBC) meets all its risk, legal and regulatory responsibilities, and obligations in connection with Sanctions Screening, Know Your Customer (KYC) and Anti-Money Laundering (AML). You should be fully knowledgeable of  Fircosoft  filtering software and will collaborate with the Business and other support groups by addressing production issues, answering inquiries, updating new sanctions lists and performing system upgrades.  You will be primarily transaction focused with a strong tactical core that requires exercising discretion and independent judgment to resolve challenges, communicate effectively, and to achieve the business teams’ goals.

This is a Hybrid role and will require in-office presence a few days a week 

Role Objectives

• Plan, design, develop/implement code/configuration for Fircosoft  applications (Firco Continuity and Firco Trust)
• Perform analysis to determine and verify business requirements, flows and deliverables for projects.
• Troubleshoot issues in all the environments and perform root cause analysis.
• Maintain high customer satisfaction through the delivery of high quality and timely solutions to problems. These are mission critical systems that need a high degree of error-free reliability.  
• Monitor and provide application support for Dow Jones Factiva list.
• Communicate effectively and pro-actively with business users, support teams, vendor, and all stakeholders.
• Multi-task and work on multiple projects with varying priorities and deadlines.
• Create and execute test cases and scripts for testing of changes and releases.
• Upgrade system software working in conjunction with users.

Qualifications and Skills

• Proven hands-on experience with real-time payments and Fircosoft Sanction Screening (Firco Continuity and Firco Trust).
• Proven hands-on exper