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Exemption Status:

Non-Exempt

Schedule Details:

Holidays - Every Other Holiday, Monday through Friday, Weekends (Saturday and Sunday)

Scheduled Hours:

Mixed shifts: 8a-830p Monday-Friday, 845-515pm weekends and holidays

Shift:

4 - Mixed Shift, 12 Hours (United States of America)

Hours:

32

Cost Center:

24050 - 4102 Urgent Care

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Provides patient care. Assesses health status, implements care plans, documents interventions and evaluates patient progress following standard procedures.
2. Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG's. Documents intake questions. Assists providers and others in clinical procedures as required or directed. Performs other basic clinical procedures such as venipuncture. 
3. Performs basic office laboratory procedures such as urinalysis, urine culture, pregnancy tests, throat cultures and related procedures. Draws blood as required or directed.
4. Returns patient calls and documents in patient record as required or directed by the nurse, provider or physician.
5. Obtains laboratory results. Ensures results are brought to the attention of the provider and others as appropriate according to departmental policy.
6. Maintains records, reports, logs and other statistical information as required or directed.
7. Performs a variety of clerical duties such as typing, filing, scheduling appointments, making phone call and related duties as required or directed.
8. Maintains assigned departmental and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items as assigned. 

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High School diploma or equivalent, plus completion of accredited program in Medical Assisting at an accredited school
2. Certification as a Medical Assistant is required within 6 months of hire and must be maintained
3. Basic Life Support Certification ((American Red Cross (ARC) BLS certification required)).  American Heart Association (AHA) course completion card accepted at time of hire/transfer but AHA BLS is required within 90 days of hire or transfer.

Experience/Skills:
Required:
1. Knowledge of office and laboratory procedures

Preferred:
1. Minimum of three years of relevant experience

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The comp