Director, Strategy and Operations for Healthcare

Company Description

About A Place for Mom

We’re the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s most trusted senior advisory service, we are a mission-based organization that enables caregivers to make the best senior living decisions for their loved ones. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families each year simplify the process of finding the right senior care solution across home care, independent living, memory care, assisted living, and more.  Our services are offered at no cost to families as we’re paid by the 14K+ communities and 3K+ providers in our network.

A Place for Mom is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. 

Employees who thrive at A Place for Mom live our values every day:

• Focus on excellence
• Act with integrity and assume positive intent
• Drive outcomes every day with passion and a sense of mission
• Make the lives of our families and customers better, easier and more successful
• Realize the full potential in each team member -- work as a single supportive team

Job Description

The Director, Strategy and Operations for Healthcare is responsible for driving the strategy and the day to day operational improvements for the Healthcare team. This position works with the senior team at A Place for Mom as well as with cross-functional teams. 

• Key Responsibilities
  • Incorporate APFM Values into each customer and co-worker interaction
  • Create strategy and scalable operations that drive revenue growth via Sales through our Healthcare channel
  • Formulate key growth and operational improvement initiatives, build them into pilots, measure results, improve the process, and ultimately scale them to drive value
  • Creating territories that are balanced, geographically feasible, and sustainable for each HCAE
  • Partner with our insights team to create the right dashboards to measure performance
  • Draw insights from our CRM, SFDC, to figure out where areas of improvement are

Qualifications

• 5+ years’ work experience with minimum 3 years of project based work
• Experience in individual contributor roles that can leverage other teams to achieve goals
• Strategic thinking, excellent problem-solving, critical thinking and analytical skills
• Resourcefulness and tenacity
• Willingness to roll up sleeves and get the job done regardless of resources or timeline
• Impeccable business judgment and professional distinction in thought leadership and innovation
• Excellent communication skills and the ability to manage multiple and diverse stakeholders across businesses and leadership levels
• Ability to manage ambiguity, work independently and be able to chart direction of projects
• Superior data modeling and presentation skills
• Leadership skills Education Requirements
• BA/BS degree
• Master's degree/MBA is a plus

Additional Information

Compensation:

• Base Salary Range - $150,000 - $165,000
• Bonus - 30% of annual earnings
• Benefits:
• 401(k) plus match
• Dental insurance
• Health insurance
• Vision Insurance
• Paid Time Off

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