STAFF ASSISTANT - 64035313

Requisition No: 841523 

Agency: Department of Health

Working Title: STAFF ASSISTANT - 64035313

 Pay Plan: Career Service

Position Number: 64035313 

Salary:  $33,760 - $37,118 

Posting Closing Date: 11/25/2024 

Total Compensation Estimator Tool

Thank you for your interest in career opportunities with the Florida Department of Health in Pasco County.  If you are looking to establish a successful career in Public Health, you have come to the right place.  Many of our innovative and successful health programs are recognized throughout Florida.  We hope you decide to join our team!  Applicants will be contacted directly if selected for an interview.

 

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Pasco County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

 

Your Specific Responsibilities:

 

Admitting Clerk duties:

Performs Immunization intake duties which require interaction with clients and staff regarding immunization services for children and adults.  These duties include, but are not limited to:

• • Greeting, providing information to and instructing clients
  • Registering and updating client demographic and insurance information in the Health Management System (HMS) and the Florida SHOTS registry; checks clients in and routes clients through clinic for assistance
  • Entering immunization history information in the Florida shots registry
  • Cashiering - handling payments by credit card, cash and checks, maintaining security of funds and accuracy of charges, posting, and deposits.
  • Faxing and receiving of faxed information; maintaining confidentiality and security of client information
  • Receiving phone calls and providing program information or routing calls to appropriate person or program and returning voicemail messages for missed calls within 24 hours.
  • Completes scanning of documents daily on all clients new and established; scanning required documents to HMS folder to supplement client electronic record.
  • Performing insurance billing after determining insurance eligibility
  • Verifies insurance eligibility by using Change, HMS or Availity; checks for updates and enters insurance data into HMS.
  • Assisting clients with application for patient assistance by vaccine manufacturers for vaccine provision
  • Employee will be cross trained for all clerical positions, including the processing of eligibility paperwork and application for client needing Medicaid for Pregnancy (PEPW).
  • Interviews applicants to determine types of services needed, processes eligibility when necessary
  • Schedules, Reschedules or Cancels clinic appointments when needed.
  • Responsible for providing generalized clerical services in all programs including: clinic appointments, registrations of all incoming clients to include financial eligibility, completing all necessary consent forms per program protocol, answering telephones calls using proper etiquette and routing to appropriate personnel or taking accurate messages..
  • Refers clients to various related agencies for assistant, by phone or in person.

 

 

Immunization Support duties:

Receives verifies and appropriately stores vaccines; data enters all doses received into the Immunization module inventory, assuring accuracy of data entry; tracks vaccine usage, researching missing doses of vaccine, reporting wasted doses of vaccines; performs physical vaccine inventory and submits monthly accountability report to Immunization Program Manager.

 

Manages client record duplicate