Senior Information Support Specialist - Network Security Section

Location: Augusta,Maine,United States

OFFICE OF INFORMATION SERVICES - MAINEIT

Network Security Section

Opening Date: November 14, 2024

Closing Date:  December 2, 2024

Job Class Code: 0929
Grade: 26
Salary: $64,703.60 - $90,848.16/Annually (includes 15% recruitment & retention stipend, and eligible for an additional 5% training bonus)
Position Number: 004250726

Are you looking for a career where you can make a difference?  Do you enjoy working in a team environment?  Most importantly, do you want to live, work, and play in the beautiful State of Maine? 

OVERVIEW:                                                                                       

The Department of Administrative and Financial Services (DAFS) Office of Information Technology (OIT) provides information technology support to over 13,000 employees.  OIT oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies.

ABOUT THE POSITION:

The Office of Information Technology provides a full range of enterprise technologies to support the Citizens of Maine. This is an exciting position that will require an individual who has demonstrated experience with a successful track record in providing support and administration of network-based security products – secure Remote Access Systems (RAS), Web Application Firewalls (WAF), DNS and DHCP IPAM products with security log analysis and remediation plus firewalls. Our team touches the data that helps to inform those who make decisions and ultimately support programs to serve the citizens of Maine. This is a complex position that demands technical, communication and collaboration skills.  Work is performed under limited supervision.  Position is based in Augusta.

WHAT WILL YOU DO?

This position is responsible for managing and administering the following: Operation and maintenance of our Cisco AnyConnect remote access system; installing, supporting and configuring various policies and related security updates; analyzing traffic-based security events and producing reports of same; marshaling and promoting appropriate remediation. Will also work with the team to discuss and manage the WAF and IPAM systems. 

WHAT’S IN IT FOR YOU?

You will have a chance to show off your skills, and work in a collaborative team environment with highly skilled technical and business minded individuals. You will have opportunities to grow and develop, learn new skills as we advance to newly developing technologies. You will be in a work environment that cares about people and in a place where we enjoy our work.  You will be expected to manage your work at the highest technical level with a professional image and limited supervision.

AN AVERAGE DAY OF RESPONSIBILITIES WILL INCLUDE THINGS LIKE…

• Operate Cisco AnyConnect remote access system.  Oversee maintenance, upgrades and capacity planning of same.
• Create, run and publish adhoc reports as well as weekly and month reports.
• Designing and implementing system security measures such as backups, access control, system accounting, and disaster recovery in order to ensure and maintain system integrity and availability.
• Participating in the development and implementation of agency information system policy in order to establish agency operating standards and procedures.
• Researching, recommending, installing, and configuring hardware, software, and networks servers with multi-user operating and/or networking systems in order to establish and maintain agency information systems.
• Performing fault isolation and repairs in a complex computing/networking environment independently or in consultation with vendor or other technical personnel in order to diagnose and correct system problems.
• Participating in the development of internal data management plans and coordinating plans and activities with personnel of other agencies in order to avoid duplication of efforts, share information, and maximize system efficiency.
• Participating in the planning, implementation, and management of special projects in order to develop pr