Lead Mailroom Clerk

Associa is hiring a Lead Mailroom Clerk for its corporate office in Chantilly, VA.

 

Work hours: Mon. - Thurs. 8:30 am - 5:45 pm and Friday 8:30 am - 2 pm.

 

Daily responsibilities:

• Process incoming and outgoing mail and mail requests.
• Manage all mailings to homeowners and (522) communities in the DMV area, averaging 4,000-8,000 pieces of mail per day.
• Receive mail request from onsite managers and portfolio managers.
• Process mailings, print and proof mail for grammar usage, prints labels.
• Ensure correct stationary and letterhead is used.
• Ensure complete letter is stuffed in the envelope.
• Ensure correct labels are put on each piece of mail.
• Ensure the correct piece of mail is mailed out to the correct community.
• Mail out mailings to each community by using folding equipment and hand stuff mail.
• Mail proof-of-mailings to corporate office.
• Manage pool passes, verify accounts are not delinquency, enter onto spreadsheet.
• Retrieve mail from PO box.
• Manage metered mail.
• Manage equipment and equipment maintenance vendors.
• Order office supplies.
• Cross train in billing.
• Data enter billings and administrative charges.
• Receive payments, stamps in checks, and give to bookkeeper to process.
• Other duties as assigned.

Qualifications

• High school diploma is required.
• Customer service driven; team oriented.
• Excellent communication skills used (written and verbal); conflict resolution techniques.
• Ability to review and audit correspondence, ensuring correct grammar is used. 
• Ability to work in a high volume and fast paced work environment.
• Proactive, takes in initiative, has attention to detail, and strong grammar skills.

 

 

 

#LI-PK1