Sr. Manager, Public Sector Business Operations

Company Description

** This role is open to hiring in our offices in Reston VA, Plano TX, Santa Clara CA, or New York with a hybrid working schedule of at least 3 days in office. Relocation support is not available.** 

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

We are looking for a highly motivated, results-oriented Sr. Manager, Public Sector Business Operations to join our organization. The primary focus of this position will be to drive business operational leadership and subject matter expertise to our growing Public Sector (Federal, State, Local, Education) organization through optimizing business operations, contract administration, managing compliance processes and implementing public sector programs and initiatives to ensure we can compliantly sell to public sector entities. The right person for this job has a team player approach, the ability to work across departments with disparate needs, excels at problem solving through critical analysis, and takes initiative to improve processes and inefficiencies.

Your Impact

• Be a sales advocate and partner to internal public sector (FED/SLED) organization to understand contract requirements, structure, business terms and identify potential risks and/or opportunities that can affect performance, growth, and strategic positioning. Provide Public Sector SME support across key initiatives: pricing strategy, New Product Introduction (NPI) initiatives, SKU design and development, product bundling strategy, etc.
• Responsible for producing monthly & quarterly contract reporting as required
• Responsible for ensuring document retention (i.e. contract price files & contract documentation) in accordance with applicable internal and external policies
• Partner with internal stakeholders to provide RFP/RFI and proposal guidance where necessary (e.g. supporting go/no-go analyses). Assist bid/proposal teams as necessary to ensure compliant responses to RFX’s
• Support Deals/Orders Desk to comply with appropriate discounting procedures. Collaborate with impacted parties to generate required compliance documents to facilitate deal closure. Ensure required approvals, such as discounts and contractual terms, are obtained and clearly documented
• Assess compliance of reseller & distributor pricing schedules under public sector contracts
• Ensure compliance requirements are met with awarded public sector contracts to include training internal functional areas. Act as a role model and build a shared understanding of why ethics and compliance are important to the business including public sector contract and operations compliance
• Help identify and raise ethics and compliance risk issues so that the business can take action to ensure that the right controls are in place to mitigate against those risks
• Ensure that all transactions adhere to internal revenue recognition policies and operational guidelines. Evaluate current processes and offer recommendations for areas of improvement
• Promote ethical leadership by supporting, encouraging and advising others within the business on ethics and compliance issues that arise, so that they are addressed in a consistent and responsive manner
• Serve as primary liaison between sales organization and IT, InfoSec, Product Management and GCAT in support of Public Sector certif